Server Infrastructure Technical Engineer
| Dyddiad hysbysebu: | 17 Tachwedd 2025 |
|---|---|
| Cyflog: | £40,617.00 i £48,778.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £40617.00 - £48778.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Rhagfyr 2025 |
| Lleoliad: | Dartford, DA2 8DA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9252-25-0415 |
Crynodeb
Infrastructure Management: to include level of responsibility for: Support the Server Infrastructure Manager in the delivery of IT support services to the published Service Level Agreement Investigate technically complex IT issues (incidents) raised to the Service Desk and escalated by the 2nd/3rd line support resources. Head up the investigation, resolution and documentation of root causes of IT problems including severity level 1 incidents (System / departmental outages) and performance issues. Support the Server Infrastructure Manager with the development and annual review of IT Disaster Recovery Plans. Take part in the Research and Development of all elements of the IT Infrastructure determining what future technology would be of benefit to the Trust and how it should be implemented Develop processes and procedures to ensure the IT infrastructure is proactively and robustly maintained. Ensure the infrastructure teams issue resolution targets are met and calls updated. Daily organisation of infrastructure tasks & standard checks of all infrastructure operability, interfaces, space, backups and remedial action where needed. Act as the lead specialist for one or more specialist server infrastructure technologies Ensure relevant inventories and CMDB (configuration management database) is updated and maintained. Please see attached job description for further information.