Hospitality Supervisor
| Dyddiad hysbysebu: | 17 Tachwedd 2025 |
|---|---|
| Cyflog: | £12.71 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Rhagfyr 2025 |
| Lleoliad: | Aldershot, GU11 2JL |
| Cwmni: | Sodexo Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | SDX/TP/2106002/150714 |
Crynodeb
- 37.5 hours per week
- Any 5 out of 7 days
- £12.71 per hour
- Car parking available
Check your local transport links here:Plan Your Journey | Traveline- the destination you should input is GU11 2JL
Job Description:
As a Hospitality Supervisor at Sodexo at Garrett's Clubhouse, Queen's Ave, Aldershot GU11 2JL, you’ll play a key role in delivering a high-quality catering and front-of-house service that meets the standards of Sodexo, the Ministry of Defence, and our customers. You will support the day-to-day running of hospitality operations, ensuring excellent presentation, service delivery, and customer care. Leading by example, you will supervise and motivate the front-of-house team, maintain a safe and compliant working environment, and support staff training and development as directed by the line manager.
What you’ll do:
- Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.
- Conduct regular safety walks to identify and address any risks.
- Allocate daily duties and organise front-of-house operations to ensure smooth and efficient service flow.
- Oversee hygiene routines, cleaning schedules, and the correct use of equipment, materials, and chemicals.
- Support service delivery by assisting with food service or minor preparation tasks when needed.
- Monitor cash handling processes, including till operation, floats, pricing accuracy, and compliance with procedures.
- Lead daily briefings and weekly team huddles to keep communication clear and consistent.
- Address customer queries and concerns professionally, escalating issues to management when required.
- Identify opportunities to improve efficiency, reduce waste, and enhance the overall customer journey.
What you bring:
- Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
- Experience in hospitality (hotel, bar, or restaurant) is a plus.
- Strong customer service and communication skills.
- Ability to motivate and lead a team effectively.
- Comfort with working at a fast pace and adapting to changing situations.
- A collaborative mindset and the ability to communicate well with senior management.
- Basic Food Hygiene, HASAW, and COSHH certification (or willingness to complete).
- Ability to support staff development through coaching, training, and guidance.
What we offer:
- Fully funded apprenticeship qualifications
- Career development opportunities within Sodexo
- A friendly and supportive work environment
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.