Care Coordinator | Leeds
| Posting date: | 17 November 2025 |
|---|---|
| Salary: | £25,000 to £27,000 per year |
| Hours: | Full time |
| Closing date: | 17 December 2025 |
| Location: | Leeds, West Yorkshire |
| Remote working: | On-site only |
| Company: | Catalyst Care Group |
| Job type: | Permanent |
| Job reference: | 4RX6V34V |
Summary
Job Type: Full-time, Permanent
Hours: 37.5 per week
Salary: £25,000 - £27,000 per year
Location: Leeds
On-call may be required which would be paid on top of the salary.
Join a supportive and forward-thinking healthcare provider that’s dedicated to delivering exceptional, person-centred care across Leeds. As a Care Coordinator, you’ll play a key role in ensuring smooth operations and outstanding client satisfaction by managing staff schedules, responding to enquiries, and maintaining excellent communication between clients and clinicians.
About the Role
In this role, as a Care Coordinator, you’ll be responsible for coordinating care staff, managing client requests, and ensuring all services are delivered efficiently and in line with company standards. You’ll work closely with the Transforming Care, Account Management, and Sales teams to provide timely staffing solutions and maintain strong client relationships. This position starts as office-based for the first six months, with the potential to move into a hybrid working arrangement thereafter.
Key Responsibilities
• Coordinate care staff schedules and ensure timely coverage for clients
• Manage incoming calls and queries with professionalism and empathy
• Match client requirements with clinician skills in line with policies and regulations
• Collaborate with internal teams to ensure quality service delivery and client retention
• Maintain accurate records and compliance documentation
• Contribute to continuous service improvement and development initiatives
About you
• NVQ Level 2 in Health and Social Care (desirable)
• Proven experience as a Care Coordinator, Team Leader, or similar senior care role
• Strong organizational and multitasking skills, with experience handling high call volumes
• Confident using Microsoft Word, Outlook, and Excel
• Excellent communication and problem-solving abilities
• Full UK driving license
Benefits
• Employee Assistance Programme
• Retail Discount Scheme
• Workplace Pension Scheme
• Gym and Cycle to Work discounts
• Health Cash Plan
• Four additional wellness days per year
• Extra holiday day on your birthday
• Group Life Insurance
• Group Critical Illness Cover
• Income Protection Cover
Hours: 37.5 per week
Salary: £25,000 - £27,000 per year
Location: Leeds
On-call may be required which would be paid on top of the salary.
Join a supportive and forward-thinking healthcare provider that’s dedicated to delivering exceptional, person-centred care across Leeds. As a Care Coordinator, you’ll play a key role in ensuring smooth operations and outstanding client satisfaction by managing staff schedules, responding to enquiries, and maintaining excellent communication between clients and clinicians.
About the Role
In this role, as a Care Coordinator, you’ll be responsible for coordinating care staff, managing client requests, and ensuring all services are delivered efficiently and in line with company standards. You’ll work closely with the Transforming Care, Account Management, and Sales teams to provide timely staffing solutions and maintain strong client relationships. This position starts as office-based for the first six months, with the potential to move into a hybrid working arrangement thereafter.
Key Responsibilities
• Coordinate care staff schedules and ensure timely coverage for clients
• Manage incoming calls and queries with professionalism and empathy
• Match client requirements with clinician skills in line with policies and regulations
• Collaborate with internal teams to ensure quality service delivery and client retention
• Maintain accurate records and compliance documentation
• Contribute to continuous service improvement and development initiatives
About you
• NVQ Level 2 in Health and Social Care (desirable)
• Proven experience as a Care Coordinator, Team Leader, or similar senior care role
• Strong organizational and multitasking skills, with experience handling high call volumes
• Confident using Microsoft Word, Outlook, and Excel
• Excellent communication and problem-solving abilities
• Full UK driving license
Benefits
• Employee Assistance Programme
• Retail Discount Scheme
• Workplace Pension Scheme
• Gym and Cycle to Work discounts
• Health Cash Plan
• Four additional wellness days per year
• Extra holiday day on your birthday
• Group Life Insurance
• Group Critical Illness Cover
• Income Protection Cover