Commercial Manager
| Dyddiad hysbysebu: | 17 Tachwedd 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Tachwedd 2025 |
| Lleoliad: | Bristol |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Alastair Sawday Publishing Co. Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
This role involves working for Paws & Stay, the UK’s only dog-first travel website, created by animal lovers to take the frustration out of finding genuinely dog-friendly places to stay. It’s run on the same solid principles, but with a focus on dogs in everything from the places chosen to the walks and pubs recommended.
Your role – Commercial Manager
Calling all dog lovers! We’re seeking someone to take up a key management role in our growing dog-friendly team. This role holds responsibility for all aspects of the business, including sales, marketing, customer onboarding, support, development and operations. The ideal candidate will have worked in an online B2C environment with a record of successful business development, scaling-up and growing sales without compromising exceptional account management. With a sales, business development and marketing background, you’ll bring authentic leadership skills, along with the capability and motivation to inspire your team to exceed expectations and to embrace new opportunities. If you’re a strategic thinker with the confidence, commitment and commercial acumen to manage change, we want to hear from you. This is very much a hands-on role, where you’ll be rolling up your sleeves and getting stuck in with a small but mighty team (dogs often included in meetings!).
Reports to
Managing Director
Works closely with
The Marketing Department
Pricing & Revenue Management
Operations
Business Development
Guest Experience Team
Platform Team
Main tasks and responsibilities
Sales and Revenue Growth
Enable the team to achieve and exceed revenue targets
Develop robust customer acquisition and retention plans
Improve booking conversion rates through effective sales and marketing strategies
Identify new opportunities and revenue streams
Marketing and Brand Development
Work with the wider marketing team to develop strategy and annual budget to meet commercial targets for growth
Bring business insights, data and market trends to help shape impactful marketing campaigns
Performance Analysis and Commercial Insight
Monitor KPIs, metrics and performance dashboards to keep targets firmly in sight
Conduct regular analysis of results, identifying trends, risks and optimisation opportunities
Ability to translate data into clear, actionable plans
Provide insightful reporting and recommendations to drive growth
New Place Development and Operations
Support expansion through identifying and evaluating new place opportunities
Work cross-functionally to launch and optimise newly onboarded places
Connect, build and develop successful partnerships with owners of our places and to ensure they receive an outstanding experience with us
Identity opportunities to improve operational processes and performance
Leadership and Collaboration
Inspire a small high-performing commercial team through coaching, support and clear expectations
Build reliable internal relationships to deliver cross-departmental business plans
Lead by example with energy, confidence and accountability
Ensure our core values of sustainability and ethics are adopted
Necessary Skills and Experience
Commercial background including in sales and marketing with a proven track record of achieving ambitious targets
Demonstrable experience in performance-led environments
B2C online/e-commerce background
Experience in a senior or management role
Leadership with clarity, motivation and direction to the team
Excellent communication and management skills
Experience working in a small fast-growing business
Salary & Benefits
Up to £45,000 per annum
26 days holiday per year, plus bank holidays
Full-time, 37.5 hours/5 days per week
This role requires at least 3 days working in the office, however flexi time and hybrid working is possible, with the option to work some of the week from home (needs to be commutable from Bristol).
Company pension scheme with enhanced employer contributions at 4%, and an optional salary sacrifice scheme
An employee-owned company: after your introductory period, you will be eligible to a share of any dividends
A special place to work: a colourful, upcycled, recycled, open plan office on Bristol’s buzzing harbourside
DEIBA Team: focused on diversity & inclusion efforts for our employees and customers
£290 per year towards staying in one of our special places
20% employee discount and 10% family & friends discount on UK based Canopy & Stars breaks, 15% discount on EU based breaks.
15% employee discount and 10% family & friends discount on Paws & Stay breaks in the UK.
Enhanced maternity and paternity pay
A volunteering day per year
15 wellbeing hours per year
A ‘Climate Journey Day’ policy, which gives you the opportunity to earn up to two paid days per year to travel to and from a holiday destination using low-carbon transport
Social and wellbeing events held throughout the year
Applications
Applicants need to be within a commutable distance of Bristol for in office working
Closing date for applications: 27 November 2025
Finally
We place a strong emphasis on ethics, people and the environment and it is important to us that you understand, strongly identify with, and are able to develop the company ethos.
We are proud to be an equal opportunity employer and an inclusive company, where diverse backgrounds and perspectives are valued and where everyone can bring their full, authentic selves to work.
As a Disability Confident Employer, we offer a guaranteed interview to any disabled candidate who meets all the ‘Necessary’ skills listed above and is a commutable distance from the office.
If you need any further assistance with your application, or require the application form in a different format, please email Charlotte on charlotte@sawdays.co.uk or call 0117 204 7828.
Your role – Commercial Manager
Calling all dog lovers! We’re seeking someone to take up a key management role in our growing dog-friendly team. This role holds responsibility for all aspects of the business, including sales, marketing, customer onboarding, support, development and operations. The ideal candidate will have worked in an online B2C environment with a record of successful business development, scaling-up and growing sales without compromising exceptional account management. With a sales, business development and marketing background, you’ll bring authentic leadership skills, along with the capability and motivation to inspire your team to exceed expectations and to embrace new opportunities. If you’re a strategic thinker with the confidence, commitment and commercial acumen to manage change, we want to hear from you. This is very much a hands-on role, where you’ll be rolling up your sleeves and getting stuck in with a small but mighty team (dogs often included in meetings!).
Reports to
Managing Director
Works closely with
The Marketing Department
Pricing & Revenue Management
Operations
Business Development
Guest Experience Team
Platform Team
Main tasks and responsibilities
Sales and Revenue Growth
Enable the team to achieve and exceed revenue targets
Develop robust customer acquisition and retention plans
Improve booking conversion rates through effective sales and marketing strategies
Identify new opportunities and revenue streams
Marketing and Brand Development
Work with the wider marketing team to develop strategy and annual budget to meet commercial targets for growth
Bring business insights, data and market trends to help shape impactful marketing campaigns
Performance Analysis and Commercial Insight
Monitor KPIs, metrics and performance dashboards to keep targets firmly in sight
Conduct regular analysis of results, identifying trends, risks and optimisation opportunities
Ability to translate data into clear, actionable plans
Provide insightful reporting and recommendations to drive growth
New Place Development and Operations
Support expansion through identifying and evaluating new place opportunities
Work cross-functionally to launch and optimise newly onboarded places
Connect, build and develop successful partnerships with owners of our places and to ensure they receive an outstanding experience with us
Identity opportunities to improve operational processes and performance
Leadership and Collaboration
Inspire a small high-performing commercial team through coaching, support and clear expectations
Build reliable internal relationships to deliver cross-departmental business plans
Lead by example with energy, confidence and accountability
Ensure our core values of sustainability and ethics are adopted
Necessary Skills and Experience
Commercial background including in sales and marketing with a proven track record of achieving ambitious targets
Demonstrable experience in performance-led environments
B2C online/e-commerce background
Experience in a senior or management role
Leadership with clarity, motivation and direction to the team
Excellent communication and management skills
Experience working in a small fast-growing business
Salary & Benefits
Up to £45,000 per annum
26 days holiday per year, plus bank holidays
Full-time, 37.5 hours/5 days per week
This role requires at least 3 days working in the office, however flexi time and hybrid working is possible, with the option to work some of the week from home (needs to be commutable from Bristol).
Company pension scheme with enhanced employer contributions at 4%, and an optional salary sacrifice scheme
An employee-owned company: after your introductory period, you will be eligible to a share of any dividends
A special place to work: a colourful, upcycled, recycled, open plan office on Bristol’s buzzing harbourside
DEIBA Team: focused on diversity & inclusion efforts for our employees and customers
£290 per year towards staying in one of our special places
20% employee discount and 10% family & friends discount on UK based Canopy & Stars breaks, 15% discount on EU based breaks.
15% employee discount and 10% family & friends discount on Paws & Stay breaks in the UK.
Enhanced maternity and paternity pay
A volunteering day per year
15 wellbeing hours per year
A ‘Climate Journey Day’ policy, which gives you the opportunity to earn up to two paid days per year to travel to and from a holiday destination using low-carbon transport
Social and wellbeing events held throughout the year
Applications
Applicants need to be within a commutable distance of Bristol for in office working
Closing date for applications: 27 November 2025
Finally
We place a strong emphasis on ethics, people and the environment and it is important to us that you understand, strongly identify with, and are able to develop the company ethos.
We are proud to be an equal opportunity employer and an inclusive company, where diverse backgrounds and perspectives are valued and where everyone can bring their full, authentic selves to work.
As a Disability Confident Employer, we offer a guaranteed interview to any disabled candidate who meets all the ‘Necessary’ skills listed above and is a commutable distance from the office.
If you need any further assistance with your application, or require the application form in a different format, please email Charlotte on charlotte@sawdays.co.uk or call 0117 204 7828.
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