Doorman
| Dyddiad hysbysebu: | 15 Tachwedd 2025 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 15 Rhagfyr 2025 |
| Lleoliad: | London, London, W1J 0BH |
| Cwmni: | Leonardo Hotels |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | JR102847_1763204759 |
Crynodeb
The Doorman will support the smooth running and objectives of the Concierge department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Doorman, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! You'll be the first person to greet and welcome guests into our hotel, using your savvy knowledge to provide guidance and local recommendations for a great stay in the city. As part of a vibrant team, you'll be delivering first-class service to our guests.
If you're our ideal Doorman, you will:
- Be yourself!
- Be an ambassador for the hotel as you'll be the first and last person our guests meet
- Act as a point of contact for guests if they are looking for local recommendations- a good knowledge of the city will help!
- Support guests with luggage and heavy items if needed
- Work as part of the Concierge team to deliver on guests' requests
- Be an excellent communicator with an all-round positive influence
- Take all opportunities to exceed guests' expectations
- Have a genuine desire to support others in a fast-paced environment
- Be able to organise and prioritise multiple requests at any given time
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd