Quality and Patient Safety Co-ordinator
| Dyddiad hysbysebu: | 14 Tachwedd 2025 |
|---|---|
| Cyflog: | £53,751.00 i £60,651.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £53751.00 - £60651.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Tachwedd 2025 |
| Lleoliad: | Carshalton, SM5 1AA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9343-25-1125 |
Crynodeb
To promote a just culture of openness, responsiveness and compassionate engagement with staff, patients, families and carers, in line with PSIRF and Duty of Candor To support the process and management of incident review and grading of all reported incidents To support the coordination and completion of learning responses using Patient Safety Incident Response Framework, including presentation in a timely manner in accordance with Trust policy To work with service leads to undertake analysis of their incident reporting profile enabling internal benchmarking, deep dive analysis/thematics and preventative actions to be undertaken as required to support understanding and improvement in practice To offer advice, support and mentorship to service leads on clinical incidents, promoting a positive quality culture in which continuous improvement in clinical care is sought and achieved To support processes in place to track and monitor completion of all levels of incident investigation ensuring that 90% of cases are completed within required timescales escalating concerns to the Quality and Patient Safety Manager Advise on incident investigations and as necessary support Learning Response Panels To review draft investigation reports and ensure full discussion and agreement of draft actions with all proposed action leads prior to sharing with the wider circulation of the draft investigation report to the senior leadership team To support the implementation of associated actions collating evidence of completion as required Assist in the design and completion of clinical audits and tools to measure clinical effectiveness and provide assurance, enabling internal benchmarking and sharing of good practice across the Trust, through analysis and interpretation of results/findings in conjunction with the Divisional Quality and Patient Safety Manager To engage with clinical colleagues to support compliance with the requirements of Being Open / Statutory Duty of Candour to ensure that our Duty is sensitively met in a timely way and that any risk associated with meeting our Duty is appropriately escalated and managed To support the process of incident investigation to ensure it is appropriately discussed and taken forward in partnership with patients/ To escalate within to the Quality and Patient Safety Manager any concerns regarding the timeliness of incident investigations and compliance with Duty of Candour supporting actions to mitigate and manage associated risk To ensure that lessons from internal and external investigations (incident, claims, complaints and inquest investigations) are analysed and learning is shared and timely feedback of information occurs To support the process and management of risk identification and management within the Division ensuring that risks are appropriately recorded and updated on the Divisional risk register in accordance with Trust policy and are subject to timely review To ensure that any risks scoring 15 and above on the Divisional risk register are appropriately escalated to, and discussed with, the Divisional Quality and Patient Safety Manager To support the process for ensuring that Mortality Reviews are completed in the Division by liaising with the clinical teams To work collaboratively with the Datix Manager and Divisional Quality and Patient Safety Manager to ensure that Datix Dashboards within area of responsibility are functional and fit for purpose To support the drafting of quality reports for the Division and the process of developing mitigating actions To work collaboratively with the Complaints and PALS teams supporting the triage of complaints and concerns, providing advice to the teams and, where required, escalating concerns to the Divisional Quality Manager To work collaboratively with the Trust Clinical and Effectiveness Audit Manager and Divisional audit leads to understand and support both the national and local audit agenda within the Division To work with the audit leads to ensure that any associated audit requirement as a result of incident and risk management issues is appropriately progressed and reported To deputise on behalf of the Divisional Quality and Patient Safety Manager when required To line manage and actively support the Divisional Quality Administrator, ensuring annual appraisals are completed. To work with the Divisional Quality and Patient Safety Manager and audit team engaging with, and supporting, the development of the Divisional Quality Half Day agendas To support the planning and management of governance meetings within the Division.