ICT Operations Manager
| Posting date: | 14 November 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 26 November 2025 |
| Location: | Birmingham, West Midlands, B23 7EY |
| Company: | Teaching Vacancies |
| Job type: | Permanent |
| Job reference: | d2e84d3d-1f81-47c2-b850-f142a35760af |
Summary
What skills and experience we're looking for
Key Requirements:
We are looking for someone who:
• Has at least 2 years experience of School ICT systems and demands
• Has excellent interpersonal and communication skills and a calm, friendly and positive, professional demeanour
• Is well organised, flexible and methodical – with an eye for detail
• Can manage their workload effectively and prioritise tasks
Key responsibilities
• Manage school ICT requirements
• Assist and advise the Senior Leadership Team with identifying suitable upgrades to equipment and the Schools IT Infrastructure.
• Maintain and manage support requests
• Manage hardware and cloud solutions
• Ensure an up-to-date inventory of ICT equipment, software licenses and consumables are maintained.
• Manage MIS applications and user accounts.
• Support and manage the database infrastructure for onsite servers and systems that are not cloud based. Including, door access control, WiFi, SIMS etc
• Responsible for installing and maintaining school networks and infrastructure equipment including servers, switches and firewall devices.
• Troubleshoot Firewalls & Switches
• Manage the installation of all new computer hardware including wireless, fibre optic, CAT6 networks and external projects, as required
• Responsibility to ensure off-site encrypted back-ups are in place and tested in accordance to Cyber Security requirements.
• Configure & maintain networks in line with Cyber Security requirements
• Adhere to the ethos and vision of the school
• Be committed to the safeguarding and welfare of all pupils.
What the school offers its staff
• A welcoming and friendly school and community with a positive ethos
• An effective and supportive leadership team
• Enthusiastic and dedicated members of staff and governors
• A skilled and experienced administration team
Further details about the role
The Pines is an all age special school, we have 280 pupils on roll, from the age of 4 up to 16 - all with a diagnosis of Autism. We are part of the Birmingham Special Schools Cooperative Trust and are a Foundation Special School. Our vision is to create a safe and happy environment for children to develop life-long communication skills to become valued members of modern day society.
Protect - We endeavour to create an atmosphere where our pupils feel safe.
Inspire - We inspire our children to be the best they can.
Nurture - We nurture our children’s individuality.
Embrace - We celebrate our differences and give everyone a chance. Everyone is precious and included in our school.
Succeed - We celebrate all achievements, no matter how big or small!
We are seeking to appoint committed, hard-working, well organised, enthusiastic ICT Operations Manager to join our team.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Key Requirements:
We are looking for someone who:
• Has at least 2 years experience of School ICT systems and demands
• Has excellent interpersonal and communication skills and a calm, friendly and positive, professional demeanour
• Is well organised, flexible and methodical – with an eye for detail
• Can manage their workload effectively and prioritise tasks
Key responsibilities
• Manage school ICT requirements
• Assist and advise the Senior Leadership Team with identifying suitable upgrades to equipment and the Schools IT Infrastructure.
• Maintain and manage support requests
• Manage hardware and cloud solutions
• Ensure an up-to-date inventory of ICT equipment, software licenses and consumables are maintained.
• Manage MIS applications and user accounts.
• Support and manage the database infrastructure for onsite servers and systems that are not cloud based. Including, door access control, WiFi, SIMS etc
• Responsible for installing and maintaining school networks and infrastructure equipment including servers, switches and firewall devices.
• Troubleshoot Firewalls & Switches
• Manage the installation of all new computer hardware including wireless, fibre optic, CAT6 networks and external projects, as required
• Responsibility to ensure off-site encrypted back-ups are in place and tested in accordance to Cyber Security requirements.
• Configure & maintain networks in line with Cyber Security requirements
• Adhere to the ethos and vision of the school
• Be committed to the safeguarding and welfare of all pupils.
What the school offers its staff
• A welcoming and friendly school and community with a positive ethos
• An effective and supportive leadership team
• Enthusiastic and dedicated members of staff and governors
• A skilled and experienced administration team
Further details about the role
The Pines is an all age special school, we have 280 pupils on roll, from the age of 4 up to 16 - all with a diagnosis of Autism. We are part of the Birmingham Special Schools Cooperative Trust and are a Foundation Special School. Our vision is to create a safe and happy environment for children to develop life-long communication skills to become valued members of modern day society.
Protect - We endeavour to create an atmosphere where our pupils feel safe.
Inspire - We inspire our children to be the best they can.
Nurture - We nurture our children’s individuality.
Embrace - We celebrate our differences and give everyone a chance. Everyone is precious and included in our school.
Succeed - We celebrate all achievements, no matter how big or small!
We are seeking to appoint committed, hard-working, well organised, enthusiastic ICT Operations Manager to join our team.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.