Senior Multi Skilled Operative

Dyddiad hysbysebu:	13 Tachwedd 2025
Cyflog:	£32,597 i £34,434 bob blwyddyn
Oriau:	Llawn Amser
Dyddiad cau:	24 Tachwedd 2025
Lleoliad:	Cheltenham, Gloucestershire
Gweithio o bell:	Ar y safle yn unig
Cwmni:	Cheltenham Borough Council
Math o swydd:	Parhaol
Cyfeirnod swydd:

Crynodeb

Purpose:
To work with the Repairs Supervisors and Logistics Co-ordinator to provide an effective and efficient multi trade repair, maintenance and replacement service to enable the delivery of Responsive Repairs.
You will need to consistently demonstrate quality of work across all the various trades and the excellent behaviours from a Senior Trades Person. You will be assessed through the multi-trade skill and behaviour matrix.

Key duties and responsibilities: • To undertake on a day-to-day basis, a breadth of multi trade repairs and maintenance at occupied and unoccupied homes whilst consistently demonstrating quality of work across the various trades and the excellent behaviours expected from a Senior Trades Person – Skills and behaviours will be assessed through the multi-trade skill and behaviour matrix. Training will be provided where gaps exist, and the operative will be expected to actively participate in such training to hone skill across all trade areas.
• Carryout effective repairs, maintenance, and replacements to include but not limited to, ground works, waste clearance, bricklaying, fireplaces, roofing repairs, gain entry and all general building works
• When required, provide supervision and training to junior trades, trainees and apprentices.
• Have a good working knowledge, capability and understanding of carpentry to include but not limited to internal and external carpentry, window repairs, door repairs and replacements, lock changes and kitchen replacements
• Have a good working knowledge, capability and understanding of plumbing (excluding working on gas systems) to include but not limited to hot water cylinder replacement and installation of bathrooms
• Day to day responsibility for vehicles, plant and materials under the direction of Repairs Supervisors and the Logistics and Procurement Officer
• Assisting other tradespersons to complete Responsive Repairs as required
• Ability to remove and re-connect household appliances
• Ensuring the vehicle, you are responsible for is kept clean, tidy, that any issues are promptly reported
• To effectively plan the days duties to ensure efficiency and effectiveness.
• Carryout duties ensuring the safety of the workforce, contractors, tenants, leaseholders and general public.
• To work with the rest of the team to continuously improve the Repairs service.
• To understand, report any concerns and assist in the delivery of the Safeguarding policy
• To understand, report any concerns and assist in delivering a tailored service to tenants with protected characteristics and vulnerabilities.
• To assist with other duties when multi trade work is unavailable as required to enable delivery of Responsive Repairs

This job description sets out the key outcomes required. It does not specify in detail all the activities required to achieve these outcomes.

General accountabilities
• Work to add value to, and be a valued member of, the team and to be valued by customers
• Maintain a safe working environment and ensuring, as reasonably practicable, that safe working practices are adopted by employees within the working environment
• Work in compliance with the codes of conduct, regulations (including financial) and policies of the council
• Exercise proper and absolute integrity in respect of all confidential matters and the confidentiality of personal and sensitive information
• Show a commitment to safeguarding the welfare of vulnerable adults, young people and children, in line with the organisation’s policy



Essential requirements - qualifications, skills, abilities and experience:


Experience
• Demonstrable experience carrying out multi trade work
• Awareness of Asbestos Regulations
• Manual handling experience
• Competency driving van sized vehicles in a town environment
• Providing supervision for junior trades, trainees or apprentices

Skills and abilities
• Working knowledge of Health and Safety Regulations
• Ability to work as part of a team and contribute effectively to the teamwork of the Section
• Ability to work effectively and diplomatically with the Repairs Manager and Repairs Team
• Ability to effectively use a PDA (Personal Digital Assistant)
• Clear understanding of the needs of customer care
• Ability to listen and understand information to translate into the workplace task
• Accuracy in completing job details, ordering materials and confirming work completed on the PDA
• Ability to communicate effectively with colleagues, tenants, leaseholders and members of the public
• Ability to demonstrate a logical approach to problem solving
• Demonstrate a mature ability to undertake a diverse range of tasks
• Ability to recognise concerns as part of Safeguarding children and safeguarding adults and report these promptly to the Repairs team
• Contribute effectively to team meetings, through 1-2-1 discussions and the annual appraisal process • Willingness to work inside or outside
• Ability to remove and re-connect household appliances
• Ability to work safely from a ladder
• Working in confined spaces (loft areas)
• Awareness of safe loading of vehicles
• Awareness of van roadworthiness
• Ability share knowledge gained in previous multi-skilled or related roles

Desirable requirements - qualifications, skills, abilities and experience: • Experience of working in a Social Housing environment
• Awareness of the risks of sharps within the working environment
• Willingness to work outside normal working hours in the event of an emergency
• Willingness to undertake further training to support the Responsive Repairs Service
• Current CSCS card

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