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ACFS PROFESSIONAL PRACTICE ASSISTANT

Manylion swydd
Dyddiad hysbysebu: 12 Tachwedd 2025
Cyflog: £24,796 i £25,583 bob blwyddyn
Oriau: Rhan Amser
Dyddiad cau: 23 Tachwedd 2025
Lleoliad: HU1 3DT
Cwmni: Hull City Council
Math o swydd: Cytundeb
Cyfeirnod swydd: 33220

Crynodeb

Fixed Term until 30/06/26, appointing at Grade 3 Level.This position provides a business support service to Kenworthy House, Children Young People and Family Services Front of House Team, providing effective customer focussed service to children, young people their families, carers and professionals who visit or call for services including West Locality Childcare Teams, Permanence Teams, Leaving Care, Targeted Youth Support, Youth Justice Service, Connexions, PAUSE, RAST, Fostering and Adoption.
The post holder will be based on the reception desk; therefore, resilience is required as you will be dealing with difficult life experienced visitors face to face; answering telephone calls for Children's Safeguarding which can be difficult and challenging, processing financial transactions issuing cash payments, updating, and retrieving information within Liquidlogic, maintaining childcare filing along with variety of other administration tasks.
The post holder will provide a flexible, high quality, efficient and responsive business support services to Children Social Care ensuring compliance with procedures and practices to support the delivery of front line services; there is an expectation that you will have to cover front of house at other sites city wide.
NVQ level 3 or equivalent qualification, experience of working in a busy demanding environment, good interpersonal and communication skills, proficient in the use of IT, the role can be emotionally demanding, you must be able to maintain confidentiality working within GDP Regulations.
The post is based at Kenworthy House. Hybrid working arrangements are in place however you will be expected to work in the office due to the role being reception based.
The position is part time 18.5 hours Wednesday pm, Thursday, Friday.
At Hull City Council we are committed to our children and young people, and we are passionate about how we deliver services to them. That’s why we are developing and nurturing a culture that puts our children and young people at the heart of everything we do - by empowering our workforce to work together to find solutions, to be open, honest, and respectful, to take responsibility and listen and learn from others.
If you value these behaviours too, we’d love to hear from you. Hull is a changing local authority and it’s a fantastic time to join us and be a key player in supporting our journey.
Why it's great to work for Hull City Council:

A competitive salary
An excellent pension through the Local Government Pension Scheme (LGPS)
Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
Career development and learning experiences from a range of training courses and learning methods
Supportive and forward-thinking culture
Great career development opportunities

For an informal discussion about the role, please contact Sarah Rennard, Service Support Team Leader on 01482 612 940 or sarah.rennard@hullcc.gov.ukPlease ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

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