Senior Service Manager | NHS England
| Dyddiad hysbysebu: | 12 Tachwedd 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £64,455 - £74,896 per annum (Exclusive of HCAS) |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 12 Rhagfyr 2025 |
| Lleoliad: | National, LS1 4AP |
| Cwmni: | NHS England |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 7566056/990-TD-IT-18259-E |
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Collaboration Services
We deliver secure, user-focused digital platforms that enable collaboration and communication across health and social care. This includes a national communications platform with 1.7 million active users, ensuring the NHS workforce maximises technology to boost productivity. We simplify and enhance our external digital presence through a reliable, secure CMS-driven website experience, and provide NHS Futures – a secure collaboration environment for national and international partners to share resources, manage programmes, and build communities beyond IT restrictions.
Management of the managed service provider regarding Service Reviews. Delivery and the management and resolution of incidents and problem records.
Leading on the Release Management of products and Services from the managed service provider.
Leading and challenging service delivery with Microsoft and Accenture.
Accountability for the delivery of Continuous service improvement plans to drive improvements to internal and Live service provision.
Present and chair weekly, monthly programme board meetings – presenting reports to a range of stakeholders and to deputise for the Service Lead.
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
If you are successful at interview, we will run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement. You will have the opportunity throughout the recruitment process to inform us if you do not consent.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Please note that this is a fixed term contract as this is a short-term vacancy.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
This advert closes on Wednesday 26 Nov 2025