Community Butterfly Volunteer Services Business Support
| Dyddiad hysbysebu: | 10 Tachwedd 2025 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Tachwedd 2025 |
| Lleoliad: | Peterborough, PE3 9GZ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9310-25-0966 |
Crynodeb
Please refer to the attached job description and person specification for full details of responsibilities. To work as part of a team with responsibility for providing high quality business and administrative support to the Voluntary Service Manager and the service. Receive and allocate incoming emails and telephone calls re-directing or taking messages and using initiative to deal with queries where appropriate. Establish and maintain accurate records of volunteer recruitment activity for the team. To ensure an effective customer service by answering telephone and email requests and dealing with direct inquiries from potential volunteers and external agencies, i.e. external stakeholders and partners in a helpful and courteous manner, using own initiative and discretion as appropriate. This will include some decision making as to when to escalate any concerns, potential barriers etc. to the Voluntary Services Manager and Butterfly Coordinator(s). To assist with the booking and coordination of volunteer applications for example arranging interview dates, sending for references, and processing ID for completion of DBS checks for potential volunteers. To maintain volunteer management system called Assemble for all volunteers. Regularly update clinical systems, including referrals into the Butterfly Service.