Responsive Retirement Living Officer
| Dyddiad hysbysebu: | 10 Tachwedd 2025 |
|---|---|
| Cyflog: | £26,580.95 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Tachwedd 2025 |
| Lleoliad: | Shrewsbury, Shropshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Housing Plus Group |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | housingplusgroup/TP/652/355 |
Crynodeb
We currently have an exciting opportunity for a Responsive Retirement Living Officer to join our successful Retirement Living team on a temporary basis to monitor the local authority portal for appropriate care packages, completing compliance checks including health and safety, support with tenancy support reviews and reporting repairs within the scheme. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.
The Role
As a Responsive Retirement Living Officer, you will provide an effective Enhanced Housing Management service to all residents living in a retirement housing environment. You will provide onsite management and supervision to maintenance, health and safety and cleanliness within the retirement housing schemes and will be the main point of contact providing a visible and excellent customer service to residents and visitors.
Skills and experience required:
• Experience of working in a customer focused environment
• Experience of taking a hands on approach to solving problems
• Good organisational skills
• Competent in using IT packages including Microsoft Word, Outlook, Excel etc
• Ability to work effectively under pressure
• Excellent verbal, written and face to face communication skills
• Full UK Driving Licence and access to your own vehicle as travel across the county will be required
What we can offer you :
As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days holiday plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. To find out more, please see our Benefits Page.
Due to the nature of this post, the role is subject to an Enhanced with Adult Barred DBS disclosure.
How to apply:
Please apply online with your up to date CV. If you need any support in making your application, please email careers@hpg.org.uk
Closing date: 21st November 2025 - Interviews may take place throughout the advert
The Role
As a Responsive Retirement Living Officer, you will provide an effective Enhanced Housing Management service to all residents living in a retirement housing environment. You will provide onsite management and supervision to maintenance, health and safety and cleanliness within the retirement housing schemes and will be the main point of contact providing a visible and excellent customer service to residents and visitors.
Skills and experience required:
• Experience of working in a customer focused environment
• Experience of taking a hands on approach to solving problems
• Good organisational skills
• Competent in using IT packages including Microsoft Word, Outlook, Excel etc
• Ability to work effectively under pressure
• Excellent verbal, written and face to face communication skills
• Full UK Driving Licence and access to your own vehicle as travel across the county will be required
What we can offer you :
As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days holiday plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. To find out more, please see our Benefits Page.
Due to the nature of this post, the role is subject to an Enhanced with Adult Barred DBS disclosure.
How to apply:
Please apply online with your up to date CV. If you need any support in making your application, please email careers@hpg.org.uk
Closing date: 21st November 2025 - Interviews may take place throughout the advert