Patient Access Coordinator - Nuclear Medicine
| Dyddiad hysbysebu: | 06 Tachwedd 2025 |
|---|---|
| Cyflog: | £30,546.00 i £32,207.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £30546.00 - £32207.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Tachwedd 2025 |
| Lleoliad: | London, SE1 7EH |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9196-25-1783 |
Crynodeb
The successful candidate will need to have excellent customer service skills , accuracy , attention to detail, ability to multi task and use initiative in a busy environment supporting a range to clinical teams. Main Duties: Act as the first point of call for all patient access queries to the Trust. On receipt of all new referral letters ensure that the vetting process has been followed in line with departmental guidelines. Be responsible for the scheduling of outpatient and all associated appointments according to clinical urgency and length of wait in accordance with departmental procedures and Trust Policies. Liaise with patients prior to their hospital visit to ensure that a mutually convenient date and time is agreed. Ensure that patients are appropriately reminded of their appointments. This may include contacting patients by telephone, up to seven days before their visit to re-confirm attendance in line with departmental protocols Provide a courteous and efficient point of contact for patients both face to face and over the telephone Ensure that each patient is treated as an individual and their individual needs are met (i.e. appropriate support is in place for their appointment, such as interpreting support) Please see Job description for full details.