ICT Training Officer / Digital Learning Officer & Instructor
| Dyddiad hysbysebu: | 06 Tachwedd 2025 |
|---|---|
| Cyflog: | £37,280 i £39,152 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | + Benefits |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Rhagfyr 2025 |
| Lleoliad: | Carmarthen, Carmarthenshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | AWD online |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | AWDO-P14071 |
Crynodeb
ICT Training Officer / Digital Learning Officer & Instructor
Mid and West Wales Fire and Rescue Service is seeking an ICT Training Officer / Digital Learning Officer & Instructor to deliver engaging and innovative ICT and digital learning solutions that support staff development, digital literacy, and organisational transformation.
If you’ve also worked in the following roles, we’d also like to hear from you: IT Trainer, Learning Technologist, Technical Instructor, Digital Skills Trainer, Learning and Development Officer
PLEASE NOTE: This job is known as an ICT Training Officer within the organisation.
SALARY: £37,280 to £39,152 per annum + Benefits (see below)
LOCATION: Service Headquarters, Carmarthen, Carmarthenshire (SA31)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37 Hours per Week with flexible hours in line with the Service’s flexi-time scheme
JOB OVERVIEW
We have a fantastic new job opportunity for an ICT Training Officer / Digital Learning Officer & Instructor to develop, deliver, and evaluate ICT and digital learning programmes for operational and support staff across Mid and West Wales Fire and Rescue Service.
As an ICT Training Officer / Digital Learning Officer & Instructor, you will design and facilitate learning in multiple formats such as, classroom-based, virtual, and digital, ensuring that all employees have the skills, confidence, and knowledge to make the most of the Service’s technology and systems.
The ICT Training Officer / Digital Learning Officer & Instructor will be pivotal in promoting digital inclusion, creating video tutorials, and producing engaging user guides and training content to enhance everyday efficiency and collaboration across the Service.
ABOUT US
Mid and West Wales Fire and Rescue Service is one of the largest Fire and Rescue Services in the UK, covering almost two-thirds of Wales across 12,000 km², from Carmarthenshire to the Pembrokeshire coast and up to Powys in the north.
With over 1,300 dedicated staff and 58 stations, we protect a population of 900,000 people – rising to over 2 million during peak tourism seasons. Our mission is to make mid and west Wales a safer place to live and work through prevention, protection, and emergency response.
We are committed to equality, diversity, and inclusion, and we value our people as our greatest asset. As an organisation, we also champion sustainability and are on the path to achieving Net Zero Carbon status by 2030.
APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
Your duties as the ICT Training Officer / Digital Learning Officer & Instructor include:
• Design And Deliver Training: Create and run ICT and digital learning courses, workshops, and resources across the Service
• Promote Digital Literacy: Support and encourage digital confidence and inclusion among all staff
• Develop Learning Content: Produce training guides, e-learning materials, and instructional videos
• Deliver Engaging Sessions: Facilitate in-person and virtual learning sessions using modern training tools
• Create Assessments: Develop quizzes and tests to evaluate staff learning and competence
• Collaborate With Departments: Work closely with ICT, HR, and Training teams to align learning delivery
• Update And Maintain Courses: Review and refresh training materials to ensure ongoing relevance
• Support ICT Rollouts: Train staff on new software, systems, and digital tools introduced by the Service
• Embed Best Practice: Promote cyber security, GDPR, and safe data handling within all ICT training
CANDIDATE REQUIREMENTS
ESSENTIAL:
• Previous experience in ICT or digital skills training delivery
• Strong communication and presentation skills
• Ability to produce engaging and accessible learning materials
• Knowledge of Microsoft 365 and other ICT applications
• Excellent organisational and time management skills
• Full UK driving licence
DESIRABLE:
• Teaching, training or digital learning qualification
• Experience using e-learning authoring tools or video editing software
• Knowledge of blended learning and online facilitation techniques
• Welsh language skills (verbal and/or written)
BENEFITS
• Competitive salary with annual increments
• Generous Local Government Pension Scheme
• 26 days annual leave plus bank holidays (rising with service)
• Flexitime working arrangements
• Free on-site parking and staff discount programmes
This role requires a DBS check
NO AGENCIES PLEASE
HOW TO APPLY
Please be advised that applications are welcome in Welsh, and any applications submitted in Welsh will not be treated less favourably than an application submitted in English.
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
JOB REF: AWDO-P14071
This job is being advertised by AWD online on behalf of Mid and West Wales Fire and Rescue Service
AWD-IN-SPJ
Mid and West Wales Fire and Rescue Service is seeking an ICT Training Officer / Digital Learning Officer & Instructor to deliver engaging and innovative ICT and digital learning solutions that support staff development, digital literacy, and organisational transformation.
If you’ve also worked in the following roles, we’d also like to hear from you: IT Trainer, Learning Technologist, Technical Instructor, Digital Skills Trainer, Learning and Development Officer
PLEASE NOTE: This job is known as an ICT Training Officer within the organisation.
SALARY: £37,280 to £39,152 per annum + Benefits (see below)
LOCATION: Service Headquarters, Carmarthen, Carmarthenshire (SA31)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37 Hours per Week with flexible hours in line with the Service’s flexi-time scheme
JOB OVERVIEW
We have a fantastic new job opportunity for an ICT Training Officer / Digital Learning Officer & Instructor to develop, deliver, and evaluate ICT and digital learning programmes for operational and support staff across Mid and West Wales Fire and Rescue Service.
As an ICT Training Officer / Digital Learning Officer & Instructor, you will design and facilitate learning in multiple formats such as, classroom-based, virtual, and digital, ensuring that all employees have the skills, confidence, and knowledge to make the most of the Service’s technology and systems.
The ICT Training Officer / Digital Learning Officer & Instructor will be pivotal in promoting digital inclusion, creating video tutorials, and producing engaging user guides and training content to enhance everyday efficiency and collaboration across the Service.
ABOUT US
Mid and West Wales Fire and Rescue Service is one of the largest Fire and Rescue Services in the UK, covering almost two-thirds of Wales across 12,000 km², from Carmarthenshire to the Pembrokeshire coast and up to Powys in the north.
With over 1,300 dedicated staff and 58 stations, we protect a population of 900,000 people – rising to over 2 million during peak tourism seasons. Our mission is to make mid and west Wales a safer place to live and work through prevention, protection, and emergency response.
We are committed to equality, diversity, and inclusion, and we value our people as our greatest asset. As an organisation, we also champion sustainability and are on the path to achieving Net Zero Carbon status by 2030.
APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
Your duties as the ICT Training Officer / Digital Learning Officer & Instructor include:
• Design And Deliver Training: Create and run ICT and digital learning courses, workshops, and resources across the Service
• Promote Digital Literacy: Support and encourage digital confidence and inclusion among all staff
• Develop Learning Content: Produce training guides, e-learning materials, and instructional videos
• Deliver Engaging Sessions: Facilitate in-person and virtual learning sessions using modern training tools
• Create Assessments: Develop quizzes and tests to evaluate staff learning and competence
• Collaborate With Departments: Work closely with ICT, HR, and Training teams to align learning delivery
• Update And Maintain Courses: Review and refresh training materials to ensure ongoing relevance
• Support ICT Rollouts: Train staff on new software, systems, and digital tools introduced by the Service
• Embed Best Practice: Promote cyber security, GDPR, and safe data handling within all ICT training
CANDIDATE REQUIREMENTS
ESSENTIAL:
• Previous experience in ICT or digital skills training delivery
• Strong communication and presentation skills
• Ability to produce engaging and accessible learning materials
• Knowledge of Microsoft 365 and other ICT applications
• Excellent organisational and time management skills
• Full UK driving licence
DESIRABLE:
• Teaching, training or digital learning qualification
• Experience using e-learning authoring tools or video editing software
• Knowledge of blended learning and online facilitation techniques
• Welsh language skills (verbal and/or written)
BENEFITS
• Competitive salary with annual increments
• Generous Local Government Pension Scheme
• 26 days annual leave plus bank holidays (rising with service)
• Flexitime working arrangements
• Free on-site parking and staff discount programmes
This role requires a DBS check
NO AGENCIES PLEASE
HOW TO APPLY
Please be advised that applications are welcome in Welsh, and any applications submitted in Welsh will not be treated less favourably than an application submitted in English.
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
JOB REF: AWDO-P14071
This job is being advertised by AWD online on behalf of Mid and West Wales Fire and Rescue Service
AWD-IN-SPJ