Medical Secretary

Dyddiad hysbysebu:	06 Tachwedd 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	27 Tachwedd 2025
Lleoliad:	Tadworth, KT20 5JE
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A1417-25-0000

Crynodeb

Job summary: To provide general secretarial support to the practice manager, doctors and health professionals, involving word processing and audio typing skills with general clerical work involving various practice packages detailed below. Job responsibilities: To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of referrals, letters, reports, minutes, memorandums etc in an accurate, timely and quality manner using EMIS Web To assist the practice manager with all clerical and administrative duties To type medical/insurance reports and raise invoices documenting this process in patients EMIS Web record and enter in ledger record To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To provide cover for members of the secretarial team during periods of sickness and annual leave. Typing and emailing of Coroners reports to the Coroners office Recording of and typing up of minutes and submitting them to Practice Manager Using Docman to respond to GP/ reception forwarded tasks including referrals Using AccuRx to send messages and copies of private patient referral letters to patients To process Advice & Guidance requests on e-referral from GPs to the hospital consultants and record their responses in patient electronic records. To alert GP to the response and any further action that may be required. To process onward referral to the hospital from raised Advice & Guidance if instructed to do so Use email extensively to send referrals to outside agencies namely SABP, CSH, Ashtead Hospital radiology department and private emails to consultants private secretaries, also to send by email GPimhs referrals. Use email to liaise with the ICB regarding e-referral queries Use email to liaise with outside agencies such as Epsom & St Helier hospitals, St Georges hospital, London hospitals, East Surrey hospital, Croydon University hospital involving chasing appointments and expediting urgent appointments and follow up appointments, chasing clinic correspondence, diagnostic test results and to be the go-between link in communicating between GPs and other agencies and to record responses in patient EMIS Web record Use email to send referrals to Community Mental Health Team and deal with queries to and from them To process incoming email correspondence namely diagnostic results, clinic letters, prescription updates and amendments and sending them for scanning or saving them to patient electronic record and alerting GP of receipt. To record to patient record from email all Return To Practice referrals (from ICB) and documenting these in patient record and informing patient of this if required To update Staff Movements weekly to Emis Web To process Practice Notes/ Tasks on Emis Web sent by GPs and Reception involving generation of referrals, chasing, expediting of appointments and liaising with third parties as required to process these tasks and inform GP/patients as needed To prioritise processing of Two Week Rule referrals and liaise with SDCCG, Two Week Rule office and patient as needed regarding any queries In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff with respect their privacy and act appropriately In the performance of the duties outlined in this job description the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health and Safety manual and the practice Infection Control policy and published procedures. This will include: Making effective use of training to update knowledge and skills Demonstrate due regard for safeguarding (Adults & Children) Equality and Diversity: The post holder will support the equality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.