Lead Worker - Sustaining Tenancies and Accommodation Resettlement
| Dyddiad hysbysebu: | 06 Tachwedd 2025 |
|---|---|
| Cyflog: | £37,750 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | We contribute 6.5% to your pension when you contribute 1.5% and offer 29 days annual leave. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Tachwedd 2025 |
| Lleoliad: | Camberwell, South East London |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Thames Reach |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | LWSTAR - 1125 |
Crynodeb
Role: Lead Worker - Sustaining Tenancies and Accommodation Resettlement
Salary: £37,750 per annum
Contract: Fixed term until 31/03/2026
Hours: 37.5 per week
Location: Camberwell
Closing date: 16/11/2025
Interview date: 25/11/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Worker to join the STAR team.
Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
.Assess suitability of individuals referred into the services, and complete Initial Needs assessment and Support plan.
.Provide practical resettlement support for individuals who may have never held a tenancy before and provide information and advice around housing rights and responsibilities, benefits and maximising income, and education, training and employment.
.Work with both the housing provider and referral agencies to ensure individuals can sustain their tenancy and move towards independence in their new homes.
.Liaise with, signpost, and support client engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, NHS services, community groups etc.
.Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions.
.Take a lead role within the team, working closely with support workers around casework and resource provision for individuals accessing the service.
You will have:
.An understanding of the complex issues contributing to homelessness and the impact on the lives of individuals.
.Excellent communication skills with the ability to form and maintain effective working relationships with individuals accessing the service, colleagues, and partner agencies.
.Knowledge and understanding of the needs and aspirations of individuals with experience of homelessness and a commitment to supporting people to achieve the best outcomes as they work towards independence.
.The experience to provide a flexible and responsive service to people presenting with complex needs and facing multiple disadvantage.
.Strong organisation skills, with the ability to manage conflicting priorities and deadlines, carry out administrative tasks alongside practical support work, and manage and mitigate risk.
.Knowledge, understanding, or experience of supporting and overseeing casework practice of support workers, trainees, students, or volunteers.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
.Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Nayo Hunt, Lead Manager at Nayo.Hunt@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Salary: £37,750 per annum
Contract: Fixed term until 31/03/2026
Hours: 37.5 per week
Location: Camberwell
Closing date: 16/11/2025
Interview date: 25/11/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Worker to join the STAR team.
Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
.Assess suitability of individuals referred into the services, and complete Initial Needs assessment and Support plan.
.Provide practical resettlement support for individuals who may have never held a tenancy before and provide information and advice around housing rights and responsibilities, benefits and maximising income, and education, training and employment.
.Work with both the housing provider and referral agencies to ensure individuals can sustain their tenancy and move towards independence in their new homes.
.Liaise with, signpost, and support client engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, NHS services, community groups etc.
.Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions.
.Take a lead role within the team, working closely with support workers around casework and resource provision for individuals accessing the service.
You will have:
.An understanding of the complex issues contributing to homelessness and the impact on the lives of individuals.
.Excellent communication skills with the ability to form and maintain effective working relationships with individuals accessing the service, colleagues, and partner agencies.
.Knowledge and understanding of the needs and aspirations of individuals with experience of homelessness and a commitment to supporting people to achieve the best outcomes as they work towards independence.
.The experience to provide a flexible and responsive service to people presenting with complex needs and facing multiple disadvantage.
.Strong organisation skills, with the ability to manage conflicting priorities and deadlines, carry out administrative tasks alongside practical support work, and manage and mitigate risk.
.Knowledge, understanding, or experience of supporting and overseeing casework practice of support workers, trainees, students, or volunteers.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
.Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Nayo Hunt, Lead Manager at Nayo.Hunt@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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