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2x Night Concierge Support - Women's Pathway

Manylion swydd
Dyddiad hysbysebu: 31 Hydref 2025
Cyflog: £25,996 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 10 Tachwedd 2025
Lleoliad: Bristol, South West England
Gweithio o bell: Ar y safle yn unig
Cwmni: St Mungo's
Math o swydd: Parhaol
Cyfeirnod swydd:

Crynodeb

We are looking for people to join our Bristol Women’s Pathway in the role of Night Concierge (*women only).

Managed in partnership by St Mungo’s and Next Link, Respite Rooms is a 12-month pilot offering short-stay, trauma-informed accommodation for women with complex needs fleeing or at risk of domestic and gender-based violence.

You will be joining a busy service working as a Night Concierge, you will:

Provide a first point of contact and safeguarding to clients at night.
Be responsible for dealing with emergencies, undertaking regular health and safety checks on patrols and through monitoring the CCTV system.
Report incidents or maintenance issues and communicate any concerns or events to the rest of the team.
This is a lone-working night role, with support available through an on-call system to ensure guidance and assistance is always accessible when needed.

Typical schedule: A rolling night shift rota, including weekends and bank holidays, usually around 9.00pm-7.30am with 3-4 days off.

About you
This is a great role to learn about working in the charity sector, many of our specialist workers and managers developed a career after starting in Night Concierge roles.

You don’t need loads of experience; but some time working or volunteering in a similar environment and an understanding of the issues that affect vulnerable women who may have complex needs will be beneficial.

You should have good communication and basic IT skills with the ability to keep records and follow procedures.

The ability to stay alert and awake during your shift, and work independently.
Using your initiative, remaining calm to identify the appropriate action to take in various situations.

If you think you could interact with clients in a positive and friendly manner throughout the night and be passionate about working in a service that supports vulnerable women, we encourage you to apply!

*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.