Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Visitor Services Officer

Manylion swydd
Dyddiad hysbysebu: 30 Hydref 2025
Cyflog: £26,959 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: note the salary will be pro rata'd based on a 28 hour week
Oriau: Rhan Amser
Dyddiad cau: 20 Tachwedd 2025
Lleoliad: DY14 9XQ
Cwmni: Government Recruitment Service
Math o swydd: Dros dro
Cyfeirnod swydd: 434931/1

Crynodeb

Customer Service:
  • Deliver exceptional ‘front of house’ customer service to visitors at the welcome point and when out in the forest to provide a positive visitor experience.
  • Provide advice and information to visitors.
  • Undertake cash handling duties, including operating tills and fulfilling start/end of day cashing-up procedures.
  • Operate and administer the vehicle entry system including data entry and input, production of basic reports and on the job training and mentoring of colleagues.
  • Support administration for social media and web-based information.

Facilities Management:

  • Facilities management, such as maintenance of facilities, to include: emptying bins, litter collection and cleaning of toilets (when necessary).
  • Responding to emergency situations, such as fires, first aid response, together with other circumstances as required.
  • Supporting special events such as ‘Forest Live’ (musical concerts), Christmas event/Christmas tree sales and ‘Active Forest’.
  • Identify where trees and vegetation may represent a danger to facility users, or generally cause a problem.
  • Other activities, such as dealing with unexpected events, team meetings and administrative tasks.
  • Undertake routine, recorded facility inspections of recreational facilities and buildings.
  • Undertake grounds and site maintenance programme, using tools and machinery, where necessary.

Health & Safety:

  • Coordinate the implementation of Emergency Procedures across the facility, providing first aid assistance and support to emergency services.
  • Ensure risk assessments are completed in accordance with Forestry England’s policies and procedures.
  • Ensure correct use of tools and wear necessary personal protective equipment.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.