Reception Manager

Dyddiad hysbysebu:	17 Hydref 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	28 Tachwedd 2025
Lleoliad:	Bletchley, MK2 2DJ
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A3801-25-0001

Crynodeb

Supervise the reception team and provide day to day support when required, this includes filling any gaps in the reception rota Make sure a daily meeting with all reception staff with any updates and handovers. Undertake induction & training of all new reception staff and monitor the current staff performance (appraisal) and/or assess training needs Ensure adequate staffing levels, approving annual and other leave and monitor sickness in line with practice policies Work in conjunction with centralised HR procedures and liaise with Mentor when appropriate Be the first line of management to the reception team to deal with disciplinary matters, incidents or accidents (this includes accurately documenting any issue, carrying out any actions and informing the Management team. Ensure return to work interviews are undertaken, notifying management of outcomes Ensure the team is operating effectively and professional at all times. Continually assess and evaluate systems, recommending changes and improvements to management Act as a role model for all staff supporting, motivating and promoting good staff relations Facilitate team meetings as required and effectively communicate practice directives. Attend management meetings. Liaise with management concerning staffing and organisation work when necessary Supervise practice appointment capacity and resource deployment in line with practice policy and alongside other members of the management team and act on any issues or problems that occur. Ability to resolved complaints at the first point of contact, escalating any issues as needed. Safeguarding Admin Lead for the practice Manage and distribute safety alerts Surgery Representative for the surgery PPG group.