Administrator
| Dyddiad hysbysebu: | 16 Hydref 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Tachwedd 2025 |
| Lleoliad: | IP28 8NF |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 84299 |
Crynodeb
Position Overview:
We are seeking a proactive and detail-oriented Administrator to join our team at RAF Mildenhall. This role supports the Admin and Helpdesk team in delivering efficient service operations across the facilities management contract. You will be the first point of contact for internal and external stakeholders, ensuring requests are managed professionally and efficiently.
The ideal candidate will have strong customer service experience, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment. You will be responsible for handling phone and email enquiries, logging jobs, coordinating engineers, and maintaining accurate records using systems such as Maximo.
Key Responsibilities:
Helpdesk Operations
-Respond to incoming calls and emails, logging customer requests accurately.
-Raise reactive routines and purchase orders.
-Monitor and close jobs, attaching relevant documentation.
-Ensure timely data input/output.
Administrative Support
-Prepare reports, trackers, and month-end documentation (journals, invoicing, accruals).
-Maintain asset registers, uniform/equipment inventories, and filing systems.
-Support site managers and SLT during absences.
-Assist with audits and document archiving.
General Administration
-Manage diaries, schedule meetings, take minutes, and arrange events.
-Create and manage documents, spreadsheets, and presentations.
-Compile reports and support the production of key documents.
-Maintain confidentiality and professionalism in all communications.
-Maintain clear communication with clients and internal teams.
-Attend meetings, training sessions, and contribute to team updates.
What We're Looking For:
-Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
-Strong organisational and multitasking skills.
-Excellent written and verbal communication.
-Personable and collaborative, with a customer-focused approach.
-Ability to work independently and as part of a team.
-Must be capable of achieving security clearance.
-Experience in Facilities Management or Building Services (desirable).
-Familiarity with Maximo (desirable).
Benefits:
-Competitive salary and benefits package.
-25 days of holiday per year plus UK bank holidays.
-Opportunity to work in a dynamic and diverse environment.
-Career development and training opportunities.
-Access to Mitie's employee benefits via the Celebration Hub.
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals.
Proof of right to work in UK essential.
We are seeking a proactive and detail-oriented Administrator to join our team at RAF Mildenhall. This role supports the Admin and Helpdesk team in delivering efficient service operations across the facilities management contract. You will be the first point of contact for internal and external stakeholders, ensuring requests are managed professionally and efficiently.
The ideal candidate will have strong customer service experience, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment. You will be responsible for handling phone and email enquiries, logging jobs, coordinating engineers, and maintaining accurate records using systems such as Maximo.
Key Responsibilities:
Helpdesk Operations
-Respond to incoming calls and emails, logging customer requests accurately.
-Raise reactive routines and purchase orders.
-Monitor and close jobs, attaching relevant documentation.
-Ensure timely data input/output.
Administrative Support
-Prepare reports, trackers, and month-end documentation (journals, invoicing, accruals).
-Maintain asset registers, uniform/equipment inventories, and filing systems.
-Support site managers and SLT during absences.
-Assist with audits and document archiving.
General Administration
-Manage diaries, schedule meetings, take minutes, and arrange events.
-Create and manage documents, spreadsheets, and presentations.
-Compile reports and support the production of key documents.
-Maintain confidentiality and professionalism in all communications.
-Maintain clear communication with clients and internal teams.
-Attend meetings, training sessions, and contribute to team updates.
What We're Looking For:
-Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
-Strong organisational and multitasking skills.
-Excellent written and verbal communication.
-Personable and collaborative, with a customer-focused approach.
-Ability to work independently and as part of a team.
-Must be capable of achieving security clearance.
-Experience in Facilities Management or Building Services (desirable).
-Familiarity with Maximo (desirable).
Benefits:
-Competitive salary and benefits package.
-25 days of holiday per year plus UK bank holidays.
-Opportunity to work in a dynamic and diverse environment.
-Career development and training opportunities.
-Access to Mitie's employee benefits via the Celebration Hub.
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals.
Proof of right to work in UK essential.