Medical Receptionist
| Dyddiad hysbysebu: | 16 Hydref 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Hydref 2025 |
| Lleoliad: | Evesham, WR11 3HD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B0158-25-0090 |
Crynodeb
Job Summary: To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. Job Description (please see attached document for further details): Maintaining and monitoring the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies Read code data on EMIS Photocopy documentation as required Data entry of temporary registrations, immediate and necessary and relevant patient information as required Input data into the patients healthcare records as necessary Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team Process tasks on DOCMAN, EMIS and any other forms of workflow Workflow urgent results to the duty doctor Manage all queries as necessary in an efficient manner Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Manage and monitor the reception emails and ensure all items are dealt with appropriately and in a timely manner Process repeat prescription requests ensuring they are processed efficiently and in a timely manner Opening of the post and placing in staff trays. Filing of patient notes Chaperoning where appropriate and have completed training Preparing New patient Packs Keep up to date with mandatory Training Booking of Interpreters to support patients at appointments Place samples in fridge and record in reception diary Any other duties as required