Front of House Officer - Monday to Friday - Days
| Dyddiad hysbysebu: | 16 Hydref 2025 |
|---|---|
| Cyflog: | £15.14 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | 15.14 - 15.14 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Tachwedd 2025 |
| Lleoliad: | London, EC4M 7DW |
| Cwmni: | Vacancy Filler |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | OCT20254299 |
Crynodeb
We are looking for someone who has a bubbly welcoming personality for this new Front of House Officer position at one of our newly refurbished high profiled sites based near St Paul's Cathedral in the City of London. The role of the Front of House Team will be pivotal to ensuring that tenants, customers, and guests will have a first-class experience when visiting. About the role:Position: Front of House OfficerLocation: Central London (EC4M)Pay Rate: £15.14 per hourHours: 50 hours per weekShifts: Monday to Friday 08:00 to 18:00 Job Requirements:SIA licence required Experience in high end corporate front of house or concierge services IT Literate - Basic understanding of access control systems and IT systems/programmes i.e., Microsoft Office for emails Ideally to have an understanding of a visitor management systemsExcellent written and verbal communication skills as well as customer service Must have an excellent command of English Language & Good IT Skills Reliable, Responsible and Punctual A friendly, professional, courteous, and outgoing character To always take pride in your appearance, ensuring immaculate presentation Flexible in the approach to daily duties and additional events when held on site. Be confident you can undertake 100% of all specific duties Be able to provide all the documentation and vetting information requested Key Responsibilities:The role includes you to meet and greet, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures, providing a warm 5-star greetings. Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users. Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language. To ensure that all visitors and staff are dealt with efficiently, always providing an exceptional customer service ensuring that their expectations are met, if not exceeded. To be responsible for the efficient running of reception, concierge or bookings desks with the professionalism and knowledge required for each location To check guests in & out promptly To always ensure great teamwork both within and outside the department, always demonstrating a “can do” approach and solutions To be responsible for the upkeep and cleanliness of your allocated area including filing and next shift preparation To assist in any other reasonable duties as required Benefits:Health care plan (HSF)Perk Box (HSF) - discounts & offers from cinema tickets to days outCycle to work schemeTailored Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsAnd much more!!A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025.At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.