Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Senior Support Time and Recovery (STR) worker | South London and Maudsley NHS Foundation Trust

Dyddiad hysbysebu:	14 Hydref 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£32,199 - £34,876 per annum incl. of HCAs
Oriau:	Llawn Amser
Dyddiad cau:	13 Tachwedd 2025
Lleoliad:	Purley, CR8 2FD
Cwmni:	South London and Maudsley NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	7480395/334-CLI-7480395

Crynodeb

Are you passionate about improving the quality of care for people with dementia? Do you see challenging behaviour as a form of communication? Are you driven to understand and meet the unmet needs of people living with dementia?



If so, then this is the job for you. Our Support, Time and Recovery (STR) workers in the care home intervention teams play a key role in supporting care home staff to implement care plans and improve the way they communicate with and offer care to people living in care homes who display behaviours that challenge.



Previous NHS experience is not essential. What you do need is experience working in a residential care environment and an understanding of the multiple factors that can often be barriers to staff being able to meet a resident’s needs in this setting. You need to be an excellent communicator and to be able to engage people at all levels, particularly service users who may struggle to communicate their needs, care home staff and members of the multidisciplinary team.

Please use the supporting information section of the application form to outline how you meet the essential criteria on the person specification

The role of the STR worker is to facilitate the personhood and wellbeing of clients under the care of the CCHIT. The post holder will work alongside the multi-disciplinary team focusing on the psychosocial domains of patients’ care with care home staff. The post holder would be expected to have autonomous skills in developing positive relationships with care home colleagues, and to model and demonstrate genuine empathy with clients, care home staff, and carers to support care home residents who are living with behaviours that challenge in the context of dementia or other mental health conditions.

The post-holder will work closely with the multidisciplinary team in formulating, modelling and monitoring behavioural support plans and interventions to help care home staff care for their residents. The post-holder will provide practical and psychosocial support for a defined caseload of care home residents, including their paid carers in the care home, and unpaid carers (family and friends) in their wider social network.

The post holder will work alongside care home staff in a collaborative way for a defined period of time to implement interventions detailed in the CCHIT care plan. They will assist with upskilling care home staff in these interventions and increasing their ability to apply these more widely to the care of other residents within the setting.

The care home intervention teams work with people over the age of 65 (or those with younger onset dementia) who are resident in care homes, and who display challenging behaviour in the context of dementia or other mental health difficulties. The teams work on the basis that people’s behaviour, even when challenging, can be understood, and this understanding often leads the way in identifying unmet needs and in developing good care planning and practice, involving the use of psychosocial interventions. The team is based at 50 Pampisford Road, CR8 2FD Croydon CMHT



Ability to travel around care homes in the borough of Croydon on a daily basis is essential for this role, although you do not need to be a driver, and many existing team members do use public transport.



The post holder will be well supported by both team-based supervision with the CCHIT team manager, and role-based group supervision alongside the two other STR workers working in the CHITs in the other SLaM boroughs.

1. MDT and inter-agency working

i To work as part of the multi-professional team supporting the planning, implementation and evaluation of client care needs in collaboration with the clients, carers and families, and other community/inpatient services

ii To work collaboratively alongside care home staff for a defined period of time to support the implementation of interventions specified in the CHIT care plans, promoting staff engagement with these plans, and increasing the ability of care home staff to apply these interventions in their care of other residents in the setting

iii To support personalised care planning within the MDT, working closely with clients and their carers. This may include modelling and coaching strategies with care home staff, working to a high standard and ensuring that care plans are evaluated and updated by the MDT as required

iv To work in close partnership and maintain effective communication links with other Borough health and social care services and community agencies to ensure the continuity of quality clinical care for clients

v to support clients’ appropriate access to local community resources in collaboration with care home staff; to develop a good knowledge of local community resources and wider directorate resources and maintain up to date information on resources for clients. This will include accessing physical health support available as part of the wider multi-disciplinary team of professionals working within care homes in Croydon

vi Support care home staff, where appropriate in referring on behalf of clients to community services such as Age UK, Alzheimer’s Society, religious services, and social clubs.

vii to attend team meetings and client reviews on a regular basis to feedback on and contribute to the clients’ care plans and support collaborative care planning, also advocating for the needs and perspective of care home staff

viii to support multi-disciplinary team colleagues to work with clients and to provide STR input on joint visits with colleagues; to participate in the sharing of information and skills with other staff when deemed appropriate; to work with care home staff and social services colleagues to encourage and promote person-centred care and meaningful activity

ix To recognise and champion care home staff members’ skills and knowledge, and to empower care home staff to recognise and value their own skills through informal reflection following care interventions



2. Clinical skills

i To demonstrate risk awareness with respect to risk assessment and ongoing risk management, practising safely and according to individual client needs and risk management plans. Working alongside qualified staff to anticipate the individual needs of clients, showing risk awareness and communicating to relevant parties as required

ii To provide relevant support to families/friends in relation to their rights as carers and their involvement in the care of the client when they are under the care of the team

iii to identify clients’ interests and key relationships which are helpful to their wellbeing and personhood; to actively support clients to maintain key relationships; to support clients to make choices in their own best interest

iv To ensure maintenance of clinical records in accordance with good practice and the Code of Conduct for Non-Regulated Clinical Workers. To maintain confidentiality by ensuring information is shared in accordance with Trust standards and guidelines. To record and report untoward incidents, taking appropriate action and ensuring relevant staff are informed

v To review behaviour support care plans when clients are re-referred to CHIT, to ensure that care plans are still meeting client and care staff needs, and to work with the multidisciplinary team to update care plans are required.



3. Personal development:

i Take part in regular supervision and appraisal, to review and reflect on own practice and performance through regular participation in clinical / professional and managerial supervision and appraisal, in line with Trust guidelines and contribute to the well-being of the team by supporting other team members, and treating all colleagues with dignity and respect. To undertake all mandatory training requirements of the role

ii To contribute towards work with service development initiatives involving clients and carers where appropriate. To participate in audit, service evaluation, quality improvement projects and research undertaken by the team



4. Personal skills:

i To be able to work with distressing and emotional issues whilst remaining caring, courteous and compassionate in line with SLaM’s 5 Commitments in Action. Utilizing formal and informal systems to access support and debriefing where required

ii to develop positive relationships with all clients on caseload and to respect the boundaries of own relationship with clients and their carers; to promote a person-centred approach by communicating with clients and carers in a way that meets their needs and respects their views and autonomy

iii to independently organise, prioritise, and manage own workload effectively


This advert closes on Tuesday 28 Oct 2025