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Supplier Performance Strategy Manager

Job details
Posting date: 13 October 2025
Hours: Full time
Closing date: 12 November 2025
Location: M22 5PR
Company: Mitie
Job type: Permanent
Job reference: 83887

Summary

Job Overview
-Provide Governance and Commercial overview of spend & suppliers including, Management of delivery against KPI's & SLA's, Recovery of Deductions, Supplier Audits, Contract/Scope Variance Maintenance and Supplier Meetings.

-Working with the Procurement Function on escalation of Supplier challenges and issues with a view to enabling a high performing Supply Chain.

-Provide an overarching governance framework for the supply chain, driving compliance and adherence to agreed frameworks.



Main Duties

-Support Operational Teams in working with Suppliers to ensure contract performance measures are understood and delivered against

-Maintain Schedules of Rates for Suppliers and new onboarded suppliers

-Successfully work between multiple BAU teams (technical/commercial) and connect ServiceDesk and Accounts Payable to resolve payment issues/queries outside of BAU

-Create Supply chain management strategies that increase efficiency

-Handle communications with external suppliers in a professional manner

-Support the Operational Teams in selection of appropriate Suppliers

-Participate in negotiations with Suppliers, along side the Procurement Function

-Provide operational support and guidance to ensure maximum efficiency

-Drive Operational performance to ensure the transparency of performance reporting

-Implement new technologies whilst staying alert to trends in the sector

-Awareness of maintenance schedules, keeping an accurate record of and analysing Supplier performance

-Attend governance and business meetings

-Communicate effectively with peers and management to drive priorities

-Demonstrate a high level of performance management to ensure values and targets are met

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What we are looking for
-Proficient excel skills and systems knowledge (Maximo, Oracle and MS Office)

-Proactive approach to innovation and problem solving

-Confident to lead on difficult conversations with suppliers and the business

-Experience of working in a fast-paced environment and ability to prioritise a changing workload and use initiative

-Ability to organise and prioritise workload

-Sustain enthusiasm, have strong analytical skills and an ability to understand and help solve complex issues

-Excellent communication is essential as well as sound stakeholder management skills at all levels

-Effective negotiation skills

-Must have ability to effectively input in meetings and adapt to a diverse job role

-Elevated level of integrity with a commitment to embedding a strong governance culture

-Able to produce concise and informative reporting under tight deadlines

-A team player but able to work under own initiative and escalate as necessary.

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