Digital Change Manager | The Christie NHS Foundation Trust

Posting date:	24 March 2026
Salary:	Not specified
Additional salary information:	£47,810 - £54,710 per annum pro rata
Hours:	Full time
Closing date:	24 April 2026
Location:	Manchester, M20 4BX
Company:	The Christie NHS Foundation Trust
Job type:	Permanent
Job reference:	7894615/413-100544-DS-DA

Summary

This is a key role in supporting the Office of the CIO and Digital SMT to help monitor, co-ordinate, and assure on the Digital Change Portfolio. This includes but not limited to supporting the oversight of; Digital Change (~80 Changes), New change requests, delivery governance and monitoring compliance within established frameworks and standard operating procedures.

You will be responsible for the supervision, development and appraisal of the Digital Change team only.

You will provide support and input to projects within Digital Services and across the Trust as assigned.

• Provide support and co-ordination to the Office of the CIO and the Digital senior leadership team to help them manage all aspects of Digital change to meet objectives, meet defined standards and maintain an excellent service to help Christie staff care for our patients.

• Working in partnership with the digital SMT, Trust corporate and clinical departments in monitoring the delivery of digital strategy and improvement goals to meet key national and local standards.

• Support the Digital Business Service Lead in monitoring and reporting on operational, project and business activity across Digital Services.

• Contributes to the development of Trust-wide digital change policies and frameworks, ensuring that change initiatives align with national digital strategies and regulatory standards.

• Responsible for tracking Digital change activity through established data reports and dashboards and working with the Digital Business Service Lead to identify and resolve anomalies or concerns the data reveals

• Presents changes at the weekly Digital Triage committee and presents new changes, progress and variance to the change portfolio at Divisional Review committee.

• Lead on digital changes with specialist knowledge and autonomy in order to achieve timescales and aims of the changes and delivered across the Trust Work closely with senior Trust operational staff and stakeholders on progress where change is required.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

DUTIES AND RESPONSIBILITIES


1. Provide support and co-ordination to the Office of the CIO and the Digital senior leadership team to help them manage all aspects of Digital change to meet objectives, meet defined standards and maintain an excellent service to help Christie staff care for our patients.

2. Working in partnership with the digital SMT, Trust corporate and clinical departments in monitoring the delivery of digital strategy and improvement goals to meet key national and local standards.

3. Support the Digital Business Service Lead in monitoring and reporting on operational, project and business activity across Digital Services.

4. Contributes to the development of Trust-wide digital change policies and frameworks, ensuring that change initiatives align with national digital strategies and regulatory standards.

5. Responsible for tracking Digital change activity through established data reports and dashboards and working with the Digital Business Service Lead to identify and resolve anomalies or concerns the data reveals

6. Presents changes at the weekly Digital Triage committee and presents new changes, progress and variance to the change portfolio at Divisional Review committee.

7. Lead on digital changes with specialist knowledge and autonomy in order to achieve timescales and aims of the changes and delivered across the Trust Work closely with senior Trust operational staff and stakeholders on progress where change is required.

8. Ensures changes have well explained and appropriate governance, such as change initiation documentation, with milestones and evaluations in place to ensure change progress and assurances are met.

9. Identify, report and update risks as part of a formal risk register.

10. Develop escalation plans and business as usual plans so that environments of care know what to do when systems malfunction.

11. Regularly monitors and reviews plans, adjusting for change considering local need and response to changes in national policy or Trust strategies.

12. Produce and present reports on changes to relevant managers and Trust Committees.

13. Works closely with national and regional partner organisations, such as NHS England and Greater Manchester Combined Authority on designated changes.

14. The role requires frequent, prolonged concentration when analysing highly complex data, developing business cases and preparing reports, often under pressure of competing deadlines and frequent interruptions.

15. Summarises information and analyses data from a range of sources to develop business plans and timescale for delivery of the change aims.

16. Interprets national guidelines for the Trust relevant to the delivery of Digital change.

17. Collaborates with senior operational, clinical and multi-disciplinary staff, stakeholders, external agencies and service users in developing and delivering plans for the relevant change.

18. Leads post-implementation evaluations, audits and formal reviews of digital changes, ensuring lessons learned are captured, disseminated and embedded into future practice. Contributes to the wider NHS digital transformation evidence base through case studies and evaluation reports.

19. Contributes to services reviews ensuring that any changes that have been implemented are in line with Trust strategy and best practice.

20. Communicates highly complex, sometimes contentious and sensitive information relating to specific service changes. This would need highly developed communications skills in order to deliver complex information, persuade and negotiate change.

21. Regularly negotiates with Heads of Departments and senior operational staff in a financially constrained health economy regarding delivery of change and impacts on services, often in contentious situations. Frequently required to manage sensitive HR matters within the Digital Change Team including performance management, conflict resolution and sickness absence.

22. Persuades and influences change teams and stakeholders regarding change aims and timely completion.

23. Builds and maintains strong relationships with Heads of Departments, senior staff, stakeholders and national groups related to the change.

24. Responsible for managing and monitoring delegated budgets associated with Digital Change projects and programmes, ensuring value for money and that spend remains within allocated financial limits. Undertakes option appraisals and monitors supplier spend against contract deliverables.

25. Where external funding has been allocated, the post holder will monitor the spend in its entirety within the timeframes that have been allotted for the changes in the portfolio.

26. Recruits and manages the Digital Change Team to deliver change aims and deliver as required.

27. Manages project support staff as relevant to projects. Oversees the recruitment, interview and retention of staff required to deliver

28. Provides support and learning opportunities to others to improve their knowledge, especially in relation to the specific project and designs teaching material regarding the new change. Delivers this in appropriate format i.e. on ward or in classroom settings.

29. Leads on appropriate coaching, mentoring, resource planning, performance management and individual development need to achieve the change aims.

30. Analyses and interprets data to develop change plans and update reports of change activity.

31. Ensures compliance with policies and procedures and supports development of appropriate systems and processes within Digital change

32. Utilises relevant software systems to record information e.g. Excel, Patient Administration Systems, Datix, MS Project, Online Change Tracking

33. Accountable for the integrity, accuracy and security of complex digital change information including performance dashboards, risk registers, benefits realisation frameworks and project documentation. Ensures data is accurate, maintained, and reported at SMT and Trust Committees to support decision-making.

34. Actively promotes equality of opportunity and diversity in changes.

35. Frequent VDU use is required in order to produce complex reports and analyse information.

36. The post holder will frequently have to adapt to changing priorities and refocus work of self and others on new priority areas as they arise.

37. Other tasks and duties may be determined by appropriate line manager as the role develops.

38. Responsible for ensuring compliance with Information Governance standards when managing, reporting and storing sensitive data.

39. Deputise for the Digital Business Service Lead as requested.



Others;

• Ensures changes have well explained and appropriate governance, such as change initiation documentation, with milestones and evaluations in place to ensure change progress and assurances are met.

• Identify, report and update risks as part of a formal risk register.

• Develop escalation plans and business as usual plans so that environments of care know what to do when systems malfunction.

• Regularly monitors and reviews plans, adjusting for change considering local need and response to changes in national policy or Trust strategies.

• Produce and present reports on changes to relevant managers and Trust Committees.

• Works closely with national and regional partner organisations, such as NHS England and Greater Manchester Combined Authority on designated changes.

• Collaborates with senior operational, clinical and multi-disciplinary staff, stakeholders, external agencies and service users in developing and delivering plans for the relevant change.

• Leads post-implementation evaluations, audits and formal reviews of digital changes, ensuring lessons learned are captured, disseminated and embedded into future practice. Contributes to the wider NHS digital transformation evidence base through case studies and evaluation reports.
• Contributes to services reviews ensuring that any changes that have been implemented are in line with Trust strategy and best practice.

• Communicates highly complex, sometimes contentious and sensitive information relating to specific service changes. This would need highly developed communications skills in order to deliver complex information, persuade and negotiate change.

• Builds and maintains strong relationships with Heads of Departments, senior staff, stakeholders and national groups related to the change.

• Responsible for managing and monitoring delegated budgets associated with Digital Change projects and programmes, ensuring value for money and that spend remains within allocated financial limits. Undertakes option appraisals and monitors supplier spend against contract deliverables.

• Accountable for the integrity, accuracy and security of complex digital change information including performance dashboards, risk registers, benefits realisation frameworks and project documentation. Ensures data is accurate, maintained, and reported at SMT and Trust Committees to support decision-making.

• Actively promotes equality of opportunity and diversity in changes.

• Frequent VDU use is required in order to produce complex reports and analyse information.

• The post holder will frequently have to adapt to changing priorities and refocus work of self and others on new priority areas as they arise.

• Other tasks and duties may be determined by appropriate line manager as the role develops.

• Responsible for ensuring compliance with Information Governance standards when managing, reporting and storing sensitive data.

• Deputise for the Digital Business Service Lead as requested.


This advert closes on Tuesday 7 Apr 2026

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