Dewislen

Head of Clinical Services

Manylion swydd
Dyddiad hysbysebu: 09 Hydref 2025
Cyflog: £52,000.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £52000.00 a year
Oriau: Llawn Amser
Dyddiad cau: 31 Hydref 2025
Lleoliad: Lanchester, DH7 0QS
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: B0635-25-0003

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Crynodeb

Job Description & Person Specification Job Title: Head of Clinical Services Department: Clinical Services Responsible to: Chief Executive Salary: £52,000 Hours: 37.5 hrs per week Location: Willow Burn Hospice, Lanchester, County Durham Key Responsibilities The Head of Clinical Services will be responsible for: Being a member of the Senior Management Team and provide clinical leadership and clear lines of accountability for all teams caring for patients, carers and families at Willow Burn Hospice. Ensuring a high standard of quality care is provided to patients, carers and families by providing advice, direction, management and responsibility for all clinical and support teams and ensuring effective governance. Being the regulated CQC Registered Manager. Being the Controlled Drugs Accountable Officer. Being the designated Safeguarding Lead. Actively ensuring that the voice and needs of patients, carers and families are at the heart of all our service delivery and improvement/development activity. Having a number of direct reports All clinical staff in collaboration with Designated Deputy. This currently covers Helen McArdle in patient wing, Sir Tom Cowie Day Services and Family support. Specific Tasks & Duties: Work with the Board, Chief Executive and other Senior Managers to develop strategy, business plans and policies for the hospice 4 that support the provision of the highest quality and standards of care for patients, carers and families. Plan, deliver and develop clinical services and roles ensuring an alignment with national and local strategies and a fit with the Willow Burn Hospices strategic direction. Collaborate with other service providers, statutory and voluntary bodies to develop a coordinated and holistic approach which ensures person centred and seamless care provision. Support and further develop a culture of continuous improvement which is supported by research, education and training, effective evaluation, service user feedback and evidence based outcomes/impacts to help ensure and maintain clinical excellence. Develop and maintain effective relationships with a wide range of external bodies including ICBs, Trusts, GPs, community bodies and other local hospices. Represent the hospice at related meetings. Take the lead in the organisations CQC compliance and clinical governance ensuring the hospice is compliant with relevant regulations and standards and has effective systems and processes in place (i.e. audits, risk management, etc.) to ensure services that are delivered are safe, caring, responsive, effective and well led. Ensure services are fit for purpose in terms of digital technology eg SystmOne patient records are accurate and timely. Take responsibility for the production of quarterly commissioning reports, monthly service reports, service analysis data and other documents as required. Ensure targets, objectives and other KPIs are monitored and achieved and we meet our obligations in relation to commissioning arrangements. Ensure the clinical workforce have the required skills and experience to deliver care that is safe, caring, responsive and effective. Ensure professional development and support strategies and plans are in place to support the achievement of the hospices strategic goals and objectives and the individual patients and external partners needs. 5 Act as a resource for professional advice across the organisation whilst promoting access to other sources of advice locally and nationally. Be responsible for the appointment, management, support, motivation, appraisal and development of direct reports. Lead and manage staff in an empowering, positive and consultative style to ensure they fully contribute to the developments and achievements of the hospice. Work with the Board, Chief Executive and Senior Management Team in assessing business risk and continuity, setting annual budgets and monitoring and managing these throughout the year. Maintain high professional standards and keep abreast of relevant professional issues and developments. Ensure compliance with corporate policies and procedures, including but not limited to health and safety, information governance, safeguarding and infection control. Oversee the Work Duty Rota, the production and delivery of which is the responsibility of the Deputy Head of Clinical Services. Undertake any other duties as requested by the Chief Executive commensurate with the grade of this post. Other Undertake any other duties as appropriate within the postholders competence and general level of responsibility of the post, as required by the Chief Executive. The job description reflects the immediate requirements and objectives of the post. It is not an exhaustive list of duties but gives a general indication of the level of work undertaking, which may vary in detail in the light of changing demands and priorities. Substantive changes will be carried out in consultation with the post holder

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