Customer Service Co-ordinators
| Dyddiad hysbysebu: | 09 Hydref 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive Salary + Excellent Benefits |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Tachwedd 2025 |
| Lleoliad: | Norwich, Norfolk |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Blue Octopus Recruitment Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | LOVL196713 |
Crynodeb
Permanent – Full Time – 37.5 hours
Here at Lovell, we have an exciting opportunity for 2 x Customer Service Co-ordinators to join our East Anglia team in Norwich.
This is a fantastic role for anyone who is keen to progress within the housing industry!
Reporting to our Head of Customer Service, you’ll manage and deliver the administration process relevant to post contract / handover services to purchasers for the completion of defects.
Other responsibilities will include assisting in the organisation of the Customer Service Operatives daily diaries, logging and assisting with all correspondence that comes into the Customer Service Department, answering incoming calls into the Customer Service Department and general office administration duties.
It’s essential that our Customer Service Co-ordinator brings previous experience in the housing sector, with a solid understanding of defect management and related responsibilities.
With exceptional written and verbal communication skills, you’ll be highly organised and have a keen eye for detail. You’ll be highly motivated, have good problem-solving skills and be fully competent in MS Office.
Benefits
Holidays - 26 days
Life Assurance
Pension
Private medical insurance
Ability to purchase additional holiday
Access to discount portal
Cycle to Work scheme and the Lovell Way to EV
Digital GP
Employee assistance programme
Sharesave scheme
As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.
We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.
The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Please refer to the Job Description upon completing your application.
Here at Lovell, we have an exciting opportunity for 2 x Customer Service Co-ordinators to join our East Anglia team in Norwich.
This is a fantastic role for anyone who is keen to progress within the housing industry!
Reporting to our Head of Customer Service, you’ll manage and deliver the administration process relevant to post contract / handover services to purchasers for the completion of defects.
Other responsibilities will include assisting in the organisation of the Customer Service Operatives daily diaries, logging and assisting with all correspondence that comes into the Customer Service Department, answering incoming calls into the Customer Service Department and general office administration duties.
It’s essential that our Customer Service Co-ordinator brings previous experience in the housing sector, with a solid understanding of defect management and related responsibilities.
With exceptional written and verbal communication skills, you’ll be highly organised and have a keen eye for detail. You’ll be highly motivated, have good problem-solving skills and be fully competent in MS Office.
Benefits
Holidays - 26 days
Life Assurance
Pension
Private medical insurance
Ability to purchase additional holiday
Access to discount portal
Cycle to Work scheme and the Lovell Way to EV
Digital GP
Employee assistance programme
Sharesave scheme
As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.
We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.
The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Please refer to the Job Description upon completing your application.