Estate Officer
| Dyddiad hysbysebu: | 08 Hydref 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £28,618.11 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Tachwedd 2025 |
| Lleoliad: | Sheffield, S9 4LR |
| Cwmni: | Acis Group Limited |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 1052 |
Crynodeb
Job Advert
We have an excellent 9-12 month Maternity cover opportunity for someone who shares our enthusiasm and passion about delivering a
service to our tenants, making them feel front and centre of our services and at the forefront of what we do. This is a role
where you have a genuine opportunity to improve the lives of our customers - a deeply reward and fulfilling role for the right
individual.
Your role is key to the continued improvement of customer satisfaction and safety in the neighborhood and buildings in which they
live. Being an integral part of the Customer Excellence team opens the door on a whole range of future options and career
progression.
As an Estates Officer, a typical day might include:
* Delivering a high-quality service that ensures the estates are kept clean, tidy and free from hazards, helping customers to
enjoy their home and neighbourhood responsibly; by performing and co-ordinating a full range of estate services and building
checks to ensure that our neighbourhoods are safe and pleasant places where people want to live.
* Record and undertake regular structured audits to monitor communal blocks and neighbourhoods; ensuring that any action required
is completed in required timescales.
* Time controlled audit and recording of the condition of communal buildings and related facilities, carrying out checks on the
safety and security as per procedures, including the testing of fire prevention, fire evacuations and testing for Legionella.
* Monitoring contractor performance, ensuring detailed records are maintained and carrying out relevant inspections to ensure
high quality work on behalf of Acis. Raising and agreeing resolution of any contractor non performance for the residents and on
behalf of Acis, in the first instance.
* Identifying, planning and actioning improvements to the estate service we provide
* Planning and ensuring work for both internal and external communal clearance teams are kept to timescales and completed to a
safe and satisfactory manner standard.
* Proactively working and negotiating with our stakeholders and partners to optimise the best outcomes for our customers and
adding value for money
* Collating proof, putting into a court format to enforce tenancy breaches, where there is evidence of a breach of the ‘by laws’
for tipping on our land
* You will collate and record meter readings to ensure value for money; identifying and dealing with any anomalies
* Being out and about in our neighbourhoods, talking to customers, solving problems – you will be our eyes and ears in the areas
where we work
What we need to see to consider your application (dont worry if you dont tick every box):
* GCSE English & Math or equivalent
* Knowledge of undertaking monthly inspections on fire prevention and safety equipment, i.e. fire doors, fire blankets, hose
reels, extinguishers, (compliance & H&S).
* Knowledge of undertaking weekly remedial actions to prevent legionella (Compliance & H&S).
* Competent computer skills in word, excel, outlook and be willing to learn new ones.
* To hold or be willing to undertake the relevant Fire and Legionella certification.
* To have experience of representing in Court or have a willingness to learn
* A confident lone worker and ability to investigate and enforce tenancy breaches, that may end in Court action.
* Willingness and ability to work flexible hours to suit customer and business needs
* Ability to maintain excellent and accurate reporting in a timely manner
* Excellent inter-personal and negotiation skills with the ability to lead and formulate projects.
* Be highly motivated and an excellent problem solver, to improve the estates for residence
* Be highly organised and the ability to prioritise
* Ability to communicate at all levels and in particular have a nonjudgmental, approachable and calm approach to vulnerable
customers
* To be professional in persona, as the role includes attending internal and external meetings; attending visits with members of
the Neighbourhood and Safer Communities teams.
* Resilience. Working in social housing is a challenging but rewarding career, you’ll be helping to bring real change to our
customer’s lives.
.
This is what will make you stand out from the crowd:
* You will have managed multiple projects at the same time
* You will have experience of cross team and stakeholder working
* You have recent hands on experience of being part of a wide-ranging change process, happy to try new things.
* You’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring
your colleagues along for the experience.
* Designing signage and general advice letters
* Good overall general multi skilled experience, such as building maintenance, carrying out minor repairs, decoration and
general gardening duties
* Ability to search for value for money, either by sourcing labour and/or materials
Being part of the Acis team, you’ll get:
* Generous holiday entitlement – 25 days annual leave every year plus bank holidays (pro rata)
* Pension contributions up to 10%
* The opportunity to undertake professional training, funded by us.
* One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
* Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits
such as counselling, eye tests, vaccinations and much more
* Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee,
weekly shop, days out and much more!
* Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
* Long service awards for our loyal employees
* Cycle to work scheme
* Employee Assistance Programme to give you confidential advice and support, when you need it
* Professional membership subscription to support your continuous professional development
* Death in service benefit as part of our pension scheme
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so
please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any
applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and
we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you
might need
We have an excellent 9-12 month Maternity cover opportunity for someone who shares our enthusiasm and passion about delivering a
service to our tenants, making them feel front and centre of our services and at the forefront of what we do. This is a role
where you have a genuine opportunity to improve the lives of our customers - a deeply reward and fulfilling role for the right
individual.
Your role is key to the continued improvement of customer satisfaction and safety in the neighborhood and buildings in which they
live. Being an integral part of the Customer Excellence team opens the door on a whole range of future options and career
progression.
As an Estates Officer, a typical day might include:
* Delivering a high-quality service that ensures the estates are kept clean, tidy and free from hazards, helping customers to
enjoy their home and neighbourhood responsibly; by performing and co-ordinating a full range of estate services and building
checks to ensure that our neighbourhoods are safe and pleasant places where people want to live.
* Record and undertake regular structured audits to monitor communal blocks and neighbourhoods; ensuring that any action required
is completed in required timescales.
* Time controlled audit and recording of the condition of communal buildings and related facilities, carrying out checks on the
safety and security as per procedures, including the testing of fire prevention, fire evacuations and testing for Legionella.
* Monitoring contractor performance, ensuring detailed records are maintained and carrying out relevant inspections to ensure
high quality work on behalf of Acis. Raising and agreeing resolution of any contractor non performance for the residents and on
behalf of Acis, in the first instance.
* Identifying, planning and actioning improvements to the estate service we provide
* Planning and ensuring work for both internal and external communal clearance teams are kept to timescales and completed to a
safe and satisfactory manner standard.
* Proactively working and negotiating with our stakeholders and partners to optimise the best outcomes for our customers and
adding value for money
* Collating proof, putting into a court format to enforce tenancy breaches, where there is evidence of a breach of the ‘by laws’
for tipping on our land
* You will collate and record meter readings to ensure value for money; identifying and dealing with any anomalies
* Being out and about in our neighbourhoods, talking to customers, solving problems – you will be our eyes and ears in the areas
where we work
What we need to see to consider your application (dont worry if you dont tick every box):
* GCSE English & Math or equivalent
* Knowledge of undertaking monthly inspections on fire prevention and safety equipment, i.e. fire doors, fire blankets, hose
reels, extinguishers, (compliance & H&S).
* Knowledge of undertaking weekly remedial actions to prevent legionella (Compliance & H&S).
* Competent computer skills in word, excel, outlook and be willing to learn new ones.
* To hold or be willing to undertake the relevant Fire and Legionella certification.
* To have experience of representing in Court or have a willingness to learn
* A confident lone worker and ability to investigate and enforce tenancy breaches, that may end in Court action.
* Willingness and ability to work flexible hours to suit customer and business needs
* Ability to maintain excellent and accurate reporting in a timely manner
* Excellent inter-personal and negotiation skills with the ability to lead and formulate projects.
* Be highly motivated and an excellent problem solver, to improve the estates for residence
* Be highly organised and the ability to prioritise
* Ability to communicate at all levels and in particular have a nonjudgmental, approachable and calm approach to vulnerable
customers
* To be professional in persona, as the role includes attending internal and external meetings; attending visits with members of
the Neighbourhood and Safer Communities teams.
* Resilience. Working in social housing is a challenging but rewarding career, you’ll be helping to bring real change to our
customer’s lives.
.
This is what will make you stand out from the crowd:
* You will have managed multiple projects at the same time
* You will have experience of cross team and stakeholder working
* You have recent hands on experience of being part of a wide-ranging change process, happy to try new things.
* You’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring
your colleagues along for the experience.
* Designing signage and general advice letters
* Good overall general multi skilled experience, such as building maintenance, carrying out minor repairs, decoration and
general gardening duties
* Ability to search for value for money, either by sourcing labour and/or materials
Being part of the Acis team, you’ll get:
* Generous holiday entitlement – 25 days annual leave every year plus bank holidays (pro rata)
* Pension contributions up to 10%
* The opportunity to undertake professional training, funded by us.
* One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
* Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits
such as counselling, eye tests, vaccinations and much more
* Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee,
weekly shop, days out and much more!
* Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
* Long service awards for our loyal employees
* Cycle to work scheme
* Employee Assistance Programme to give you confidential advice and support, when you need it
* Professional membership subscription to support your continuous professional development
* Death in service benefit as part of our pension scheme
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so
please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any
applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and
we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you
might need