Care Navigator/Prescription Clerk
| Dyddiad hysbysebu: | 06 Hydref 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Hydref 2025 |
| Lleoliad: | Felixstowe, IP11 2XD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A0267-25-0009 |
Crynodeb
To manage prescription requests and raise any queries if necessary with the clinical team To respond to all queries and requests for assistance from patients and visitors at reception ensuring at all times that enquires from patients are efficiently and courteously handled. When appropriate to ensure that telephones are answered promptly and politely, accurate messages taken and calls passed to the appropriate person as necessary, supplying information as required in a timely fashion. Use the surgery computer system for appointments, patient data, repeat prescriptions and other patient related tasks. (training will be given where necessary) Collect any necessary information from the patient for their consultation, deal with any enquiries and provide any information the patient may need. To advise patients of relevant charges for private services, accept payment and issue receipts if necessary To operate start and end of day procedures in line with practice policy and ensure premises are prepared for staff to receive patients and also secured after use. Any other as deemed appropriate and requested by senior receptionists or line managers.