Service Delivery Admin Assistant 5278316
| Dyddiad hysbysebu: | 03 Hydref 2025 |
|---|---|
| Cyflog: | £13.69 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Tachwedd 2025 |
| Lleoliad: | Sunderland, Tyne and Wear, SR2 8QR |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Sunderland 5278316 |
Crynodeb
What's involved with this role:
Job Title: Service Delivery Admin Assistant
Ref: Sunderland 5278316
Pay rate: £13.69 per hour PAYE
Role length: Anticipated 5 - 6 months
Working arrangements: Office based
Working hours: Normal working week will be Monday to Thursday 07.30 – 15.30, Friday 07.30 – 15.00
The role:
We are seeking a highly motivated Service Delivery Assistant to support the smooth day-to-day operation of the service for the Environmental Services Team where you will be responsible for a wide range of administrative tasks, ensuring accuracy and efficiency while working to tight deadlines.
Attention to detail, excellent communication skills and the ability to work independently will be essential to succeed in this role. You will be required to maintain a high level of accuracy, whilst meeting tight deadlines and have the proven ability to work collaboratively in a high-volume environment. You will have a positive attitude, with strong organisational skills along with the ability to multi-task and provide a high level of customer care and act as a representative for the service. It is essential that you have knowledge of Microsoft Office, including Microsoft Word and Excel, knowledge of CRM systems would also be advantageous, and you should be familiar with KPIs, researching and presenting business information, financial administration, and monitoring service standards.
Key responsibilities:
Provide administrative support across Environmental Services
Maintain accurate records and documentation
Support the monitoring of Key Performance Indicators (KPIs) and service standards
Undertake financial administration duties
Research and present business information as required
Assist with customer enquiries, offering a professional and friendly service
Collaborate with colleagues to ensure effective service delivery
What the client is looking for:
Attention to detail with a high level of accuracy
Proficient in Microsoft Office applications, particularly Word and Excel
Knowledge of CRM systems would be advantageous
Familiar with KPIs
Financial administration experience
Experience of researching and presenting business information
Strong organisational and time-management skills
Excellent written and verbal communication skills
Ability to work independently and meet strict deadlines
Proven experience of working in a busy administrative environment
Demonstrated ability to provide excellent customer service
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Sunderland 5278316
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.