Case Manager
| Dyddiad hysbysebu: | 30 Medi 2025 |
|---|---|
| Cyflog: | £38,682.00 i £46,580.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £38682.00 - £46580.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Hydref 2025 |
| Lleoliad: | Barking, IG11 7LZ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9395-25-0943 |
Crynodeb
1. Undertaking case management function for children and young people on the dynamic support register and to ensure their health and social care needs are supported effectively. 2. Be responsible for a caseload on the dynamic support register (DSR) list. 3. Provide robust case management approaches of care to MDT discussions and proactively ensure all elements of patient care on their case load is in place. 4. Initiating and providing appropriate key working, support pan and holistic interventions to improve quality of life with partner agencies. 5. Developing a personal care plan in partnership with the patient, carers, relatives and health and social care professionals that includes preventative measures and anticipates future requirements. 6. Proactively case manage patient to ensure less reliance on emergency and crisis care. 7. Update patient records and inform other professionals of changes in condition. 8. Support patients under the key working model and care, (education) and treatment reviews (C(E)TRs). 9. Share up to date, accurate information with patients (and their family members and carers as directed) about their care and outcomes, signpost and direct patients appropriately. 10. Work with family members and carers as directed by the patient in a collaborative and compassionate way. 11. Assist in the coordination of all services the patient is receiving. 12. Work collaboratively with all professionals, carers and relatives. 13. Work in partnership with the patients GP and other health and social care professionals to mobilise resources as needed. 14. Ensure a team approach across the primary and community health care team. 15. Proactively and regularly monitor the patients care and support, by telephone or in person. 16. Maintain responsibility if the patient is admitted to hospital, provide baseline health data to support integrated care and facilitate timely discharge. 17. Work with colleagues as the programme and role develops to share knowledge and learning, particularly around social/voluntary aspects of care. 18. Ensure the patient remains at the centre of care and outcomes. 19. Operates effectively in a flexible and demanding environment, proactively engaging with a broad range of health and social care colleagues. 20. Ensure collaboration is prioritised and works in partnership to achieve the best outcome for patients across the whole system. 21. Committed to working and engaging constructively with internal and external stakeholders on a range of complex issues. 22. Nurtures key relationships and maintains networks internally and externally, including national networks. 23. Link with managers and members of other functions, to address inter-dependencies and ensure alignment. 24. Works with primary care to support patients to make decisions about their care and access services as required. 25. Work with patients and colleagues in a reflective way to test and adapt approaches. 26. To engage with a wide range of stakeholders, including users and carers in the mental health care agenda and those under the dynamic support registers. 27. To effectively and appropriately planning care and support including signposting, key working and care navigation. 28. To ensure the use of RIO and ICAN databases, producing reports/figures/statistics/ performance/flow rates and data on patients outcomes 29. To conduct agreed service research and generate appropriate reports and audits on RIO and ICAN to ensure user standards are delivered. 30. To ensure service users and carers are fully engaged in the development and delivery of the service. This will include supporting the development of user led self-help groups for a range of mental and physical health problems. 31. Deliver safe practice that reduces risk for service users, carers and staff, and improves people`s experience of the service and leads to better mental and physical health outcomes. 32. To be an integral part of the referral management process, to support and manage the delivery of the single point of access referral process. 33. To ensure that trends in need, service use and unmet needs are collated and conveyed to the relevant parties and to work with the service to develop strategies to meet address any unmet need. 34. To develop and maintain effective partnership between the service staff, schools, local authority teams and partner agencies.Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.Use of AIPlease see attached document regarding acceptable use of AIduring the recruitment process.