Test Manager (FTC)
| Dyddiad hysbysebu: | 30 Medi 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | to £70k pro rata, depending on experience |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Hydref 2025 |
| Lleoliad: | Walsall, WS2 7PD |
| Cwmni: | Echo Managed Services |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 162 |
Crynodeb
Job Advert
Job Title: Test Manager (FTC)
Location: Walsall (Hybrid)
Salary: to £70k pro rata, depending on experience
Hours: 37 hours per week
Duration: 3-6 months initially
Echo Managed Services are seeking a Test Manager to lead the end-to-end testing strategy, planning and execution for our
innovative software solutions. You’ll ensure robust quality assurance, manage test teams and drive continuous improvement in
testing practices. If you’re detail-oriented, thrive in regulated environments and have a passion for delivering high quality
products, we want to hear from you.
Who We Are:
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and
software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth.
Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.
The Role:
As Test Manager, you will be responsible for defining and executing the testing vision, strategy and processes across projects.
You’ll play a pivotal role in aligning cross functional teams, ensuring test readiness and driving quality to deliver exceptional
value to our customers. This role requires a strategic mindset, strong leadership and hands on experience managing the full test
lifecycle in regulated sectors.
Key Responsibilities:
* Develop and implement test strategies, plans and processes for projects.
* Lead, mentor and manage test teams, including assigning tasks and monitoring progress.
* Coordinate with project managers, developers and business analysts to define testing requirements and acceptance criteria.
* Oversee the creation and execution of test cases, scripts and scenarios (manual and automated).
* Build and maintain strong client relationships, acting as the primary point of contact for all testing related matters.
* Provide clients with regular updates on testing progress, defect status, risks and quality metrics.
* Ensure defects are tracked, reviewed, prioritised and resolved in a timely manner.
* Facilitate regular defect review meetings and drive defect resolution planning with relevant stakeholders.
* Manage test environments and data, ensuring readiness for all test phases.
* Report on test progress, quality metrics, and risks to stakeholders.
* Drive continuous improvement in testing practices and tools.
What You’ll need:
* Proven experience leading test and QA teams, consistently delivering high quality, value driven solutions.
* Strong background in regulated sectors such as utilities, billing systems, water or energy.
* Expertise in Agile frameworks, with hands on experience in test planning, execution and defect management.
* Demonstrated success in implementing test automation and driving continuous improvement in QA processes.
* Experience with test monitoring, progress reporting and clear communication of quality metrics to stakeholders and clients.
* Excellent client relationship management skills, with a track record of building trust, understanding client needs and
providing regular updates.
* Familiarity with Salesforce testing and integration is highly desirable.
Skills & Qualifications:
* Proven experience as a Test Manager or similar role in software testing.
* Strong knowledge of software development lifecycle (SDLC) and testing methodologies.
* Experience with test management tools (e.g. JIRA, TestRail, Zephyr).
* Excellent leadership, communication and organisational skills.
* Ability to manage multiple projects and priorities.
* Experience in client relationship management and providing regular updates.
* ISTQB certification or equivalent is a plus.
What You’ll Get in Return:
* Base salary to £70k (pro rata) plus package
* Pension scheme with employer contributions
* 25 days holiday + bank holidays
* A supportive and collaborative work environment where your ideas and contributions are highly valued
* Mentorship and guidance from experienced professionals
* 24/7 GP service.
* Access to my premier benefits – store discounts.
* Employee Well-being programme
* Free onsite parking
* Onsite Gym
Job Title: Test Manager (FTC)
Location: Walsall (Hybrid)
Salary: to £70k pro rata, depending on experience
Hours: 37 hours per week
Duration: 3-6 months initially
Echo Managed Services are seeking a Test Manager to lead the end-to-end testing strategy, planning and execution for our
innovative software solutions. You’ll ensure robust quality assurance, manage test teams and drive continuous improvement in
testing practices. If you’re detail-oriented, thrive in regulated environments and have a passion for delivering high quality
products, we want to hear from you.
Who We Are:
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and
software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth.
Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.
The Role:
As Test Manager, you will be responsible for defining and executing the testing vision, strategy and processes across projects.
You’ll play a pivotal role in aligning cross functional teams, ensuring test readiness and driving quality to deliver exceptional
value to our customers. This role requires a strategic mindset, strong leadership and hands on experience managing the full test
lifecycle in regulated sectors.
Key Responsibilities:
* Develop and implement test strategies, plans and processes for projects.
* Lead, mentor and manage test teams, including assigning tasks and monitoring progress.
* Coordinate with project managers, developers and business analysts to define testing requirements and acceptance criteria.
* Oversee the creation and execution of test cases, scripts and scenarios (manual and automated).
* Build and maintain strong client relationships, acting as the primary point of contact for all testing related matters.
* Provide clients with regular updates on testing progress, defect status, risks and quality metrics.
* Ensure defects are tracked, reviewed, prioritised and resolved in a timely manner.
* Facilitate regular defect review meetings and drive defect resolution planning with relevant stakeholders.
* Manage test environments and data, ensuring readiness for all test phases.
* Report on test progress, quality metrics, and risks to stakeholders.
* Drive continuous improvement in testing practices and tools.
What You’ll need:
* Proven experience leading test and QA teams, consistently delivering high quality, value driven solutions.
* Strong background in regulated sectors such as utilities, billing systems, water or energy.
* Expertise in Agile frameworks, with hands on experience in test planning, execution and defect management.
* Demonstrated success in implementing test automation and driving continuous improvement in QA processes.
* Experience with test monitoring, progress reporting and clear communication of quality metrics to stakeholders and clients.
* Excellent client relationship management skills, with a track record of building trust, understanding client needs and
providing regular updates.
* Familiarity with Salesforce testing and integration is highly desirable.
Skills & Qualifications:
* Proven experience as a Test Manager or similar role in software testing.
* Strong knowledge of software development lifecycle (SDLC) and testing methodologies.
* Experience with test management tools (e.g. JIRA, TestRail, Zephyr).
* Excellent leadership, communication and organisational skills.
* Ability to manage multiple projects and priorities.
* Experience in client relationship management and providing regular updates.
* ISTQB certification or equivalent is a plus.
What You’ll Get in Return:
* Base salary to £70k (pro rata) plus package
* Pension scheme with employer contributions
* 25 days holiday + bank holidays
* A supportive and collaborative work environment where your ideas and contributions are highly valued
* Mentorship and guidance from experienced professionals
* 24/7 GP service.
* Access to my premier benefits – store discounts.
* Employee Well-being programme
* Free onsite parking
* Onsite Gym