Support Services Administrator
| Posting date: | 29 September 2025 |
|---|---|
| Salary: | £25,098 per year |
| Hours: | Full time |
| Closing date: | 06 October 2025 |
| Location: | Ashington, Northumberland |
| Remote working: | On-site only |
| Company: | Northumbria Police |
| Job type: | Temporary |
| Job reference: |
Summary
Salary: Band 3, £25,098pa
Location: Ashington
Hours: 37 hours per week Mon – Fri
Contract: Fixed Term Contract until 31st March 2028
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Crime Department Department as a Support Services Administrator for our Review Team.
Working as a Support Services Administrator you will provide a range of administrative and support services to effectively support the operational work and business planning of the Review Team within Crime Department.
What you’ll do
- Provide general administrative duties including word processing, scanning, minute taking, and drafting correspondence to support the Review Team and Crime Senior Management.
- Maintain and update both paper-based and digital records, input data into systems and spreadsheets, and conduct analysis to ensure accurate and timely information.
- Manage incoming and outgoing mail, operate document tracking systems, and ensure correspondence is processed efficiently.
- Order and monitor supplies (stationery, equipment, PPE, uniform), manage stock levels across departments, and ensure budget compliance.
- Conduct audits, governance checks, and maintain health & safety and first aid inspection processes.
- Process invoices, manage property records and movements, coordinate collections, and oversee RFID/Warrant/Smartcard management.
- Assist internal partners with their enquiries, undertaking general clerical and support duties as required, in order to ensure the provision of an efficient and effective service.
What you’ll bring
- A sound knowledge of internal Police systems, and the ability to learn as systems change.
- Ability to work in an office environment, independently developing skills without direct supervision.
- Ability to maintain and improve management systems, whilst liaising with key stakeholders.
- Ability to prioritise workloads in support of departmental aims, multitask effectively, expedite administrative tasks while maintaining accuracy, act with confidentiality, tact, and discretion, and demonstrate excellent organisational skills with a high level of accuracy.
- Confidence to identify and report problems or issues, maintain a professional attitude to work, and able to work both as part of a team and independently.
We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Just so you know
Our application form will help us understand how your work, education and life experience has prepared you for the role of a Support Services Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.
Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.
The recruitment process will consist of the initial application form followed by a face to face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
If your application is successful, we’ll ask you to complete a Management Vetting (MV) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
Terms of appointment
This is a fixed term role subject to a six-month probationary period.
If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.
Please note if you are interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Location: Ashington
Hours: 37 hours per week Mon – Fri
Contract: Fixed Term Contract until 31st March 2028
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Crime Department Department as a Support Services Administrator for our Review Team.
Working as a Support Services Administrator you will provide a range of administrative and support services to effectively support the operational work and business planning of the Review Team within Crime Department.
What you’ll do
- Provide general administrative duties including word processing, scanning, minute taking, and drafting correspondence to support the Review Team and Crime Senior Management.
- Maintain and update both paper-based and digital records, input data into systems and spreadsheets, and conduct analysis to ensure accurate and timely information.
- Manage incoming and outgoing mail, operate document tracking systems, and ensure correspondence is processed efficiently.
- Order and monitor supplies (stationery, equipment, PPE, uniform), manage stock levels across departments, and ensure budget compliance.
- Conduct audits, governance checks, and maintain health & safety and first aid inspection processes.
- Process invoices, manage property records and movements, coordinate collections, and oversee RFID/Warrant/Smartcard management.
- Assist internal partners with their enquiries, undertaking general clerical and support duties as required, in order to ensure the provision of an efficient and effective service.
What you’ll bring
- A sound knowledge of internal Police systems, and the ability to learn as systems change.
- Ability to work in an office environment, independently developing skills without direct supervision.
- Ability to maintain and improve management systems, whilst liaising with key stakeholders.
- Ability to prioritise workloads in support of departmental aims, multitask effectively, expedite administrative tasks while maintaining accuracy, act with confidentiality, tact, and discretion, and demonstrate excellent organisational skills with a high level of accuracy.
- Confidence to identify and report problems or issues, maintain a professional attitude to work, and able to work both as part of a team and independently.
We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Just so you know
Our application form will help us understand how your work, education and life experience has prepared you for the role of a Support Services Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.
Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.
The recruitment process will consist of the initial application form followed by a face to face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
If your application is successful, we’ll ask you to complete a Management Vetting (MV) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
Terms of appointment
This is a fixed term role subject to a six-month probationary period.
If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.
Please note if you are interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.