Linen Porter
| Dyddiad hysbysebu: | 29 Medi 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £12.50 per hour plus various benefits |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 29 Hydref 2025 |
| Lleoliad: | CV7 7HR |
| Cwmni: | Forest of Arden Hotel Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 47d0ec115c59408daad9 |
Crynodeb
Candidate Profile
Experience:
Previous experience working within a similar environment preferred but not essential.
Skills and Knowledge:
- Strong communication skills (verbal, listening, writing)
- Innovative
- Pro-active and reliable
- Able to work alone and within a team
Education or Certification:
Good level of English
Specific Duties
The following are specific responsibilities and contributions critical to the successful performance of the position:
- Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting. Using the guests name where possible.
- To be aware of hotel’s layout and facilities.
- Collect guest laundry from rooms and reception
- Unpack and count in all clean linen against delivery notes.
- Report short deliveries to Housekeeping Manager/Supervisor.
- Deliver clean linen to the Housekeeping linen pantry’s.
- Collect dirty linen from corridors.
- Collect rubbish from room attendants as required
- Loading dirty linen into linen cages
- Unpack and check in guest laundry against laundry delivery note and deliver to corresponding room number
- Ensure all paperwork is completed on a daily basis
- Accepting, counting and storage of deliveries ensuring stock rotation
- All delivery notes to be given to the Supervisor
- Complete weekly linen stock takes
- Ensure linen room internal and external door is locked when unattended
- Ensure correct door knocking procedure is followed when delivering guest requests
- Deliver Prim room items, Z beds, cots, fridges etc as requested
- To ensure that any guest requests received are immediately actioned in a timely manner.
- Identify reject linen and store this separately to return to the linen room.
- Ensure Linen room is clean and tidy.
- Turn mattresses, change shower curtains and sheers curtains as instructed by the supervisor.
- Change bedding to foam/feather as instructed by the Supervisor
- To ensure lights, electricity, gas, and water are no used unnecessarily in your working area.
- Follow cleaning schedule to ensure the correct solvents/cleaning products are used at all times, adhering to COSHH regulations.
- Immediately hand any lost property to the Supervisor, noting time, place, and date.
- Report all maintenance faults to Supervisor.
- Respect the privacy of every guest by treating any confidential information with caution in line with hotel policies.
- To strictly follow the procedure for general security of master keys and allowing guests access to rooms when asked to be let in.
- To report any suspicious items or circumstances to your Supervisor
- Fully understand all fire and emergency evacuation procedures. Observes Company and Statutory Health and Safety Regulations
- Keep uniform smart and clean at all times. Maintain personal hygiene standards at all times.
- Name badge to be worn at all times
- Attend Departmental meetings, participating when appropriate
- Attend any training sessions as identified or requested by Head of Department. To be fully trained and to understand COSHH/Health and Safety
- All policies on Cash, Key and All Controls are adhered to and followed consistently.
Other
- Performs other related tasks as assigned by management
- Complies with forest of Arden Hotel Limited policies and procedures
- Working hours as required to do your job but normally not less than your contracted hours
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.