Customer Service Advisor
| Dyddiad hysbysebu: | 26 Medi 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Hydref 2025 |
| Lleoliad: | Dunstable, LU5 6HR |
| Cwmni: | Moto Hospitality |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | teamtailor-6521751-1645944 |
Crynodeb
Customer Service Advisor Hybrid: Work from home and our office ⏳ 37.5 hours per week: Monday to Friday, 9am–5pmAre you passionate about delivering exceptional service and creating positive customer experiences? We're looking for a Customer Service Advisor to join our team, acting as the voice of our company and ensuring every interaction reflects our values.What we offer:✅ Competitive salary & benefits: Up to 10% bonus✅ Generous time off: 25 days holiday✅ Exclusive discounts: Up to 60% off for you, your partner, and loved ones✅ Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance✅ Career development: Fantastic training opportunities, including funding for qualifications
Why join us?
Be part of a supportive and dynamic team
Thrive in a hybrid working environment that values flexibility
Develop your skills with career progression opportunities
Your responsibilities:
You’ll be the first point of contact for our customers across multiple channels, including email, telephone, social media, and online reviews. You'll tackle queries efficiently, handle challenging situations with empathy and professionalism, and maintain a positive brand presence in everything you do. What you bring:
Experience within a similar Customer Service role
Excellent communication skills, both written and verbal
A customer-first attitude with strong interpersonal skills
Problem-solving expertise and the ability to handle queries under pressure
Confidence using digital tools and CRM systems
Adaptability to changing processes and technologies
If you have previous experience in customer service (contact centre or multi-channel environment) and are ready to make an impact, we’d love to hear from you!At our company, your unique talents are valued—we’re committed to creating a workplace where everyone has the opportunity to grow and succeed.Ready to be part of something meaningful? Apply today!INDLP
Why join us?
Be part of a supportive and dynamic team
Thrive in a hybrid working environment that values flexibility
Develop your skills with career progression opportunities
Your responsibilities:
You’ll be the first point of contact for our customers across multiple channels, including email, telephone, social media, and online reviews. You'll tackle queries efficiently, handle challenging situations with empathy and professionalism, and maintain a positive brand presence in everything you do. What you bring:
Experience within a similar Customer Service role
Excellent communication skills, both written and verbal
A customer-first attitude with strong interpersonal skills
Problem-solving expertise and the ability to handle queries under pressure
Confidence using digital tools and CRM systems
Adaptability to changing processes and technologies
If you have previous experience in customer service (contact centre or multi-channel environment) and are ready to make an impact, we’d love to hear from you!At our company, your unique talents are valued—we’re committed to creating a workplace where everyone has the opportunity to grow and succeed.Ready to be part of something meaningful? Apply today!INDLP