Care Coordinator
| Dyddiad hysbysebu: | 26 Medi 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Hydref 2025 |
| Lleoliad: | York, YO1 7NP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A3630-25-0017 |
Crynodeb
Support people to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes. Help people to manage their needs by providing a contact to ensure that people have good quality written or verbal information to help them make choices about their care. Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the PCN. Support the coordination and delivery of multidisciplinary teams with the PCN. Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and people to be more prepared to have shared decision-making conversations. Take referrals or proactively identify people who could benefit from support through care coordination. Have positive, empathetic and responsive conversations with people and their families and carer(s), about their needs. Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them. Use tools to measure peoples levels of knowledge, skills and confidence in managing their health and tailor support to them accordingly. Support people to develop and implement personalised care and support plans. Review and update personalised care and support plans at regular intervals. Ensure personalised care and support plans are communicated to the GP and any other professionals involved in the persons care and uploaded to the relevant online care records. Make and manage appointments for patients, related to primary care. Refer onwards to social prescribing link workers and health and wellbeing coaches where required and to clinical colleagues where there is an unaddressed clinical need. Regularly liaise with the range of multidisciplinary professionals and colleagues involved in the persons care, facilitating a coordinated approach and ensuring everyone is kept up to date so that any issues or concerns can be appropriately addressed and supported. Identify when action or additional support is needed, alerting a named contact in addition to relevant professionals, and highlighting any safety concerns. Record what interventions are used to support people, and how people are developing on their health and care journey. Work with your supervising GP to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present. Involved in one-to-one meetings with line manager regularly to discuss targets and outcomes achieved. Act as a champion for personalised care and shared decision making within the PCN. Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner. Contribute to the development of policies and plans relating to equality, diversity and reduction of health inequalities. Adhere to organisational, practices and PCN policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.