Manager (Floating Support Service)
| Dyddiad hysbysebu: | 24 Medi 2025 |
|---|---|
| Cyflog: | £31,899.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Hydref 2025 |
| Lleoliad: | Tredegar, Blaenau Gwent |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Pobl Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 509390 |
Crynodeb
We are seeking a dynamic and motivated leader with a proven track record of inspiring teams, driving strategic goals, and fostering a collaborative and inclusive work environment. This opportunity sits within our Blaenau Gwent Generic Floating Support Team on a full-time (37 hrs), permanent basis.
A valid driver’s licence and access to a car are essential for this role along with business insurance.
Where does the role fit into Pobl?
This position is part of Pobl’s Floating Support Service, which provides tenancy-related support in the Blaenau Gwent area to vulnerable individuals. The primary goal of the service is to help individuals manage their tenancies and reduce the risk of homelessness.
What is great about the role?
As a Manager, you will inspire, challenge and manage your team to improve performance and outcomes for people who use our services. You will also be responsible for staff’s wellbeing, coaching, mentoring and supervision as well as enable the people who access our services to lead successful and independent lives. You will also be involved in building a reputation for excellence through partnership working, service improvement and developing and motivating your team.
Day to Day Duties:
Be responsible for the annual budget and monitoring the service’s income
To work in conjunction with HR to manage all relevant HR procedures as and when required such as sickness, absence, disciplinary, contractual etc.
To take responsibility of the recruitment, selection, interviewing and induction of all staff, in line with Pobl Group’s values.
Ensure that advice is given on welfare rights, permanent housing options and other associated information according to the needs and wishes of the customers.
Ensure that clients receive resettlement advice as and when appropriate to address their move-on needs.
Monitor the service and produce and amend procedures as appropriate
Build relationships and liaise with local neighbourhoods, businesses, commissioners, and council
To be part of the out of hours on-call rota.
Who are we looking for?
You will have had previous experience in a support environment and have a good understanding of leadership and management.
In addition you will be able to demonstrate the ability to;
Strong leadership skills, with the ability to motivate and inspire a diverse team
Produce concise, accurate written reports
Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with customers, staff and community partners
Knowledge of homelessness issues
Knowledge and understanding of the Psychological Environment framework
What are the pay and benefits?
Full-time, Permanent position
Competitive salary of £31,899.00
Work pattern: predominantly Monday – Friday 9-5 although flexibility is required due to the needs of the service
An enhanced DBS is required for this role which we will pay for
26 days (pro rata) holiday entitlement plus Bank holidays
Pension scheme
Sick Pay
Bespoke learning pathway with the support from an experienced Learning and Development team
Internal Progression
Wellbeing and psychological support
Time for Talk service
45p per mile
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.
A valid driver’s licence and access to a car are essential for this role along with business insurance.
Where does the role fit into Pobl?
This position is part of Pobl’s Floating Support Service, which provides tenancy-related support in the Blaenau Gwent area to vulnerable individuals. The primary goal of the service is to help individuals manage their tenancies and reduce the risk of homelessness.
What is great about the role?
As a Manager, you will inspire, challenge and manage your team to improve performance and outcomes for people who use our services. You will also be responsible for staff’s wellbeing, coaching, mentoring and supervision as well as enable the people who access our services to lead successful and independent lives. You will also be involved in building a reputation for excellence through partnership working, service improvement and developing and motivating your team.
Day to Day Duties:
Be responsible for the annual budget and monitoring the service’s income
To work in conjunction with HR to manage all relevant HR procedures as and when required such as sickness, absence, disciplinary, contractual etc.
To take responsibility of the recruitment, selection, interviewing and induction of all staff, in line with Pobl Group’s values.
Ensure that advice is given on welfare rights, permanent housing options and other associated information according to the needs and wishes of the customers.
Ensure that clients receive resettlement advice as and when appropriate to address their move-on needs.
Monitor the service and produce and amend procedures as appropriate
Build relationships and liaise with local neighbourhoods, businesses, commissioners, and council
To be part of the out of hours on-call rota.
Who are we looking for?
You will have had previous experience in a support environment and have a good understanding of leadership and management.
In addition you will be able to demonstrate the ability to;
Strong leadership skills, with the ability to motivate and inspire a diverse team
Produce concise, accurate written reports
Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with customers, staff and community partners
Knowledge of homelessness issues
Knowledge and understanding of the Psychological Environment framework
What are the pay and benefits?
Full-time, Permanent position
Competitive salary of £31,899.00
Work pattern: predominantly Monday – Friday 9-5 although flexibility is required due to the needs of the service
An enhanced DBS is required for this role which we will pay for
26 days (pro rata) holiday entitlement plus Bank holidays
Pension scheme
Sick Pay
Bespoke learning pathway with the support from an experienced Learning and Development team
Internal Progression
Wellbeing and psychological support
Time for Talk service
45p per mile
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.