Receptionist and Administrative Assistant
| Dyddiad hysbysebu: | 24 Medi 2025 |
|---|---|
| Cyflog: | £28,617 bob blwyddyn, pro rata |
| Gwybodaeth ychwanegol am y cyflog: | Grade 2 SCP 3 (Outer London): £28,617 FTE |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 24 Hydref 2025 |
| Lleoliad: | London, England, DA18 4DW |
| Cwmni: | Harris Federation |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 875162924 |
Crynodeb
About UsHarris Garrard Academy is an all-through 3–18 academy with approximately 1350 pupils on roll and joined the Harris Federation as a sponsored academy in September 2017. The academy is based in Thamesmead in a purpose built building. We are now on a journey towards “Outstanding”, led by highly experienced executive principals with proven track records of school transformation. Our vision is clear: nothing is impossible and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy. SummaryWe are looking for a Receptionist Admin Assistant to be the first point of contact for all visitors, staff and students at Harris Garrard Academy. You will assist in the management of the reception area as well as providing administrative support to contribute to the smooth running of the academy. Main Areas of ResponsibilityYour responsibilities will include:
Presenting the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers
Ensuring all visitors are signed in to the academy in accordance with safeguarding procedures
Responding to queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately dealt with, forwarded to the appropriate member of staff or escalated as required
Ensuring the overall appearance of the reception area is tidy, professional and presentable at all times
General administrative duties such as typing, photocopying, filing, collation and distribution of post
Contributing to the maintenance of academy information databases and filing systems relating to pupils, ensuring confidentiality is observed at all times and records are accurate and up to date
Assisting academy staff in all aspects of academy life, including contacting parents and pupils where necessary
Providing general support as required, including preparation of documentation, and administrative duties relating to specific areas such as academy calendar maintenance, extra-curricular activities, school trips, school meal arrangements
Qualifications & ExperienceWe would like to hear from you if you have:
Qualifications to GCSE level or equivalent
Competency in the use of Microsoft Office packages
Proficiency in the use of computers and databases
Previous experience in an administrative or front office/reception role
Demonstrable customer service experience
Good level of interpersonal and communication skills, with a good standard of written and spoken English
Excellent organisational and time management skills
Commitment to delivering excellent level of professional customer service
Ability to remain calm and deal with challenging callers or visitors in an appropriate manner
High level of attention to detail and accuracy of work
For a full job description and person specification, please download the Job Pack. Professional Development & BenefitsOur people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website.Safeguarding NoticeThe Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.Equal OpportunitiesThe Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next StepsIf you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Presenting the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers
Ensuring all visitors are signed in to the academy in accordance with safeguarding procedures
Responding to queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately dealt with, forwarded to the appropriate member of staff or escalated as required
Ensuring the overall appearance of the reception area is tidy, professional and presentable at all times
General administrative duties such as typing, photocopying, filing, collation and distribution of post
Contributing to the maintenance of academy information databases and filing systems relating to pupils, ensuring confidentiality is observed at all times and records are accurate and up to date
Assisting academy staff in all aspects of academy life, including contacting parents and pupils where necessary
Providing general support as required, including preparation of documentation, and administrative duties relating to specific areas such as academy calendar maintenance, extra-curricular activities, school trips, school meal arrangements
Qualifications & ExperienceWe would like to hear from you if you have:
Qualifications to GCSE level or equivalent
Competency in the use of Microsoft Office packages
Proficiency in the use of computers and databases
Previous experience in an administrative or front office/reception role
Demonstrable customer service experience
Good level of interpersonal and communication skills, with a good standard of written and spoken English
Excellent organisational and time management skills
Commitment to delivering excellent level of professional customer service
Ability to remain calm and deal with challenging callers or visitors in an appropriate manner
High level of attention to detail and accuracy of work
For a full job description and person specification, please download the Job Pack. Professional Development & BenefitsOur people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website.Safeguarding NoticeThe Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.Equal OpportunitiesThe Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next StepsIf you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.