Office Administrator
| Dyddiad hysbysebu: | 24 Medi 2025 |
|---|---|
| Cyflog: | £25,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Hydref 2025 |
| Lleoliad: | 53 Westway, Caterham, Surrey |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Excellent care Ltd. |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Position : Office Administrator
Qualification: A degree and at least 1 year of experience in healthcare or administrative roles are preferred
• Serve as point of contact for all incoming enquiries via telephone, email, and face-to-face interactions, ensuring professional and timely responses.
• Maintain, update, and manage staff rosters, shift allocations, and office scheduling systems to ensure optimal workforce coverage.
• Oversee and update internal trackers, databases, and client records in strict compliance with GDPR and data protection policies.
• Prepare, draft, and format letters, memos, reports, and other documentation as requested by management.
• Maintain accurate filing systems and securely archive documents in line with data protection regulations.
• Manage office supplies, utilities, and coordinate maintenance requests to ensure a well-functioning work environment.
• Support recruitment processes by coordinating shortlisting, scheduling interviews, issuing offer letters, and communicating with candidates.
• Assist with induction and onboarding activities for new employees, ensuring smooth integration into the organisation.
• Keep personnel files, right-to-work documentation, and compliance checklists up to date and readily accessible.
• Act as a liaison with domiciliary care clients, handling service enquiries and providing timely updates.
• Maintain detailed logs of company vehicle checks, insurance, MOTs, and oversee renewal schedules for the business fleet.
• Monitor and track deadlines for key company certifications, including ICO, CQC, and insurance, ensuring all renewals are completed promptly.
• Support the implementation and continuous improvement of office procedures and quality standards.
• Escalate urgent issues or service disruptions to senior management promptly and efficiently.
• Assist in organising staff meetings, including preparing agendas, distributing meeting materials, and accurately recording minutes.
• Foster a culture of continuous improvement, teamwork, and excellent customer service throughout all administrative activities.
Qualification: A degree and at least 1 year of experience in healthcare or administrative roles are preferred
• Serve as point of contact for all incoming enquiries via telephone, email, and face-to-face interactions, ensuring professional and timely responses.
• Maintain, update, and manage staff rosters, shift allocations, and office scheduling systems to ensure optimal workforce coverage.
• Oversee and update internal trackers, databases, and client records in strict compliance with GDPR and data protection policies.
• Prepare, draft, and format letters, memos, reports, and other documentation as requested by management.
• Maintain accurate filing systems and securely archive documents in line with data protection regulations.
• Manage office supplies, utilities, and coordinate maintenance requests to ensure a well-functioning work environment.
• Support recruitment processes by coordinating shortlisting, scheduling interviews, issuing offer letters, and communicating with candidates.
• Assist with induction and onboarding activities for new employees, ensuring smooth integration into the organisation.
• Keep personnel files, right-to-work documentation, and compliance checklists up to date and readily accessible.
• Act as a liaison with domiciliary care clients, handling service enquiries and providing timely updates.
• Maintain detailed logs of company vehicle checks, insurance, MOTs, and oversee renewal schedules for the business fleet.
• Monitor and track deadlines for key company certifications, including ICO, CQC, and insurance, ensuring all renewals are completed promptly.
• Support the implementation and continuous improvement of office procedures and quality standards.
• Escalate urgent issues or service disruptions to senior management promptly and efficiently.
• Assist in organising staff meetings, including preparing agendas, distributing meeting materials, and accurately recording minutes.
• Foster a culture of continuous improvement, teamwork, and excellent customer service throughout all administrative activities.