Operations Manager
| Dyddiad hysbysebu: | 24 Medi 2025 |
|---|---|
| Cyflog: | £47,252 i £50,927 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Hydref 2025 |
| Lleoliad: | Tonbridge |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 427995/2 |
Crynodeb
The government is committed under the Environment Act 2021 to significantly increasing tree cover to 16.5% in England by creating 270,000 hectares more tree cover by 2050. This means woodland creation is a delivery priority for the Area team and our partners, working with landowners and farmers. In London there are some exemplars of urban forestry practice and benefits of more trees to society. The Tree Health Resilience Strategy and Plant Biosecurity Strategy set out plans to reduce the risk of pest and disease threats, which have significantly impacted the tree landscapes in parts of the Area. Improving woodland resilience in response to climate change, bark beetle incursions from Europe, tree disease impacts on ash and larch, and deer and grey squirrel damage pressures, are all high priorities in the Area.
The Area Team, led by Peter Coles, comprises some 68 posts covering around 20 different disciplines. The Operations Manager will directly manage 5 roles, including 3 Field Managers, and lead the portion of the team which make up operational field and support roles. Woodland Officers occupy most of these as the locally based operational face of the Forestry Commission. Field teams deliver regulations and grants services in conjunction with our national Operational Delivery Team which provides transactional support to the South East and other Area teams. We also operate across Greater London boroughs where urban forestry practice and regulation is a focus. The focus for Area Team operations is at the Bucks Horn Oak and Tonbridge offices; staff also use Worthing, Bedgebury and Wendover office bases.
The Operations Managers will act as the Areas' single point of contact on business-as-usual incentives and regulatory delivery, linking to the national Head of Operations, to consolidate and improve internal communications and operations delivery capacity. As a senior member of the Area team you will manage, support and prioritise the outcomes and deliver agreed business plan objectives. Activity will focus on the government’s strategic priorities & Forestry Commission’s statutory functions, and the need to play a key role in supporting organisational adaptation to change and development at the Area level. We will expect the post holders to become an expert in the theory and practice of all incentives and regulations work and to mentor, train, and support the field team on incentives and regulations, to lead on complex case work and be the main problem solver within the team in this area.
The post holders will be responsible for line managing 5 staff as well as being the Confirming Officer for the majority of the frontline field teams.
The posts report to the Area Director and as part of the senior management team will work closely with other Partnership and Expertise Managers and the Area Marketing and Communications Manager, as well as with the National Head of Operations and other FC Area Operations Managers.
Key Work Areas:
Team Management and Development:
- Provide operations leadership, guidance and support for the Field Managers within the Area including formal line management responsibility for their own Field Managers and confirming officer support for the majority of the frontline field team.
- Support the overall work of the team to ensure the effective delivery of our vision and culture ambition and to meet our local and national Health and Safety priorities. This will include supporting appropriate blended working. Play an active role in the wider work of the team and its management, health and safety, and technical training communications. Proactively seek to support the wider work of the Forestry Commission by offering individual specialist knowledge to project working or seeking development opportunities where these can be sustained.
Operational Delivery and Customer Service Support:
- Lead on business-as-usual Incentives and Regulatory activity across the area including acting as the single point of contact for the Area team through effective liaison and engagement with the Head of Operations, National Operations Manager, and national incentives and regulations managers.
- Lead on Customer Services Management, managing enquiries and dealing with, all appeals, complaints and sensitive cases arising from the Area’s Incentives and Regulatory activities. Providing advice and recommendations to the Area Director.
- Responsible for Incentives & Regulations Business planning and managing operational communications links with Sustainable Forest Management, Strategic Development, and Policy and Advice teams.
- Expand, Connect, Protect and Improve the Area’s woodlands – Support the delivery of the Government’s forestry and woodland ambitions as set out in the Business Plan through the effective use of FC resources with a specific focus on incentives and regulations.
Integrated Working and Communications:
- Work with Area Team colleagues to support the delivery of the Defra Environment Plan & government policies through local integrated working with partners. This will build on the established Defra group joint working as well as responding to the opportunities from the England Trees Action Plan, Local Nature Recovery Strategies, and the support from the Nature for Climate Fund and Farming and Countryside Programme.
- Lead on communicating key Incentives and Regulatory priorities and changes across the Area team, liaising closely with the other Partnership and Expertise Managers within the team. Support promotion and engagement activity across the Area working with the Area Marketing and Communications Manager, Land Use Advisers and wider Area team colleagues.
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