Cancer Fast Track Coordinator
| Dyddiad hysbysebu: | 23 Medi 2025 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Hydref 2025 |
| Lleoliad: | Harrogate, HG2 7SX |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9421-25-0706 |
Crynodeb
Deal with telephone, written, electronic enquires from external and internal sources as appropriate and in a timely and courteous manner Be responsible for contacting patients by telephone to arrange appointments and to cancel or change and re book accordingly Be responsible for booking Urgent Suspected Cancer appointments, ensuring all relevant information is enclosed and speaking with patients, relatives and carers regarding their cancer referral, to encourage them to attend the appointment within 14 days where necessary Regularly deal with telephone communications from patients with a potentially distressing or emotional content Liaise with GPs, surgery secretaries and relationship colleagues across the HDFT patch regarding any issues, errors or anomalies Review all referrals daily to ensure patients are booked into the correct service/clinic type, and send any leaflets and information to the patient as necessary; redirect to correct service types if needed For referrals that are triaged, ensure all Urgent Suspected Cancer referral forms are attached correctly for review; process the missing referrals worklist on ERS (Electronic Referral System) and liaise with the GP surgeries Use the Patient Administration System (PAS) and ERS to check for DNAs and cancellations and rebook or close down the referral as necessary this will usually include telephoning the patient Ensure all demographic details are accurately recorded and proactively encourage the recording of mobile numbers Manage own workload, using own initiative, seeking advice where necessary from the line manager ensuring confidentiality is maintained at all times Assist the Patient Pathway Coordinators and Cancer Pathway Lead with queries and reports when necessary Maintain confidentiality in respect of information obtained at all times Additional information can be found in the attached job description and personal specification