Improvement Lead ¿ 0-19 Digital
| Dyddiad hysbysebu: | 22 Medi 2025 |
|---|---|
| Cyflog: | £55,690.00 i £62,682.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £55690.00 - £62682.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Hydref 2025 |
| Lleoliad: | Basingstoke, RG21 4AP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9348-25-2321 |
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Strategic *Working across children and families division to ensure that the digital services, pathways are continuously improved and designed to meet patient's needs. *To ensure our digital services are aligned to national and local guidance and targets. *Contribute as senior manager to the divisional business plan and inform digital strategic delivery. As a member of the Management team, be actively involved in shaping and delivering the strategic including business case development, workforce planning and national policy interpretation and implementation. Assume responsibility for leading on digital changes as agreed. *Continually review, and modernise administrative practices to improve effectiveness, patient pathways and information flows. *Establish and maintain links with a range of external partners/stakeholders providing them with information regarding performance as requested and gaining their support to ensure delivery of national and local targets. *All staff are expected to strive to make the Trust values 'what we do' -- to inspire, develop and support every one of us to live our values, every patient, every colleague, every day. *Monitor external digital service delivery contracts to ensure delivery of those contracts and early identification and reporting of any risk to that delivery. *Ensure that national quality and environmental standards are achieved *Ensure compliance with the Care Quality Commission (CQC) Essential Standards Registration requirements. *Maintain and develop strong systems for governance, supporting clinical colleagues with clinical governance systems. *Establish working relationships and work collaboratively with colleagues across the Trust to identify and share best practice and improve service delivery to achieve national and local targets. *Always ensure the quality of data provision within the Operational Service and promote/lead the use of new information technology. *Actively participate in implementing the Trust's quality and safety agendas. *Assist in delivery of transformation within the services, both at local and national level. *To lead, manage and strategically lead the service specific communications strategy in children and families. Including the line management of the service communications lead. Operational/Delivery of digital Services *Facilitate performance and service improvement policies and implement them as agreed by the Management team. *Analysis and benchmarking of operational and clinical performance and outcome indicator to inform service change and development. *Identify compromising issues at the earliest opportunity and provide management support to reach a resolution in relation to capacity, staffing and complaints. *Review and audit service delivery and identify opportunities for further modernisation/rationalisation. *Assist the clinical team with distressed and angry patients and relatives/carers regarding issues related to their care as required. *Working with external partners, negotiate commercial contracts and other partnership agreements to support the delivery of activity. *Act as an authorising signatory for non-stock requisitions within limits agreed with the Trust. *Budget holder for several admin budgets across the Group/Service. *Ensure all Group/Service staff understand, and comply with, their duty to accurately record patient activity that will be used for activity commissioning and financial purposes. *Identify and ensure that all chargeable clinical activity is accurately captured, recorded and charged to the appropriate commissioning organisation *Line manages, develop and support staff in their teams, including: monitoring staff performance and absence, undertake annual appraisal for directly managed staff agreeing performance objectives and ensuring that all indirect reports receive an annual appraisal complete with performance objectives. Appropriately manage any concerns/issues/grievances raised by staff *Manage patient complaints, meet with complainants and provide response and resolution. * As required design and populate datasets and run reports to monitor and improve workstreams and achievement of performance standards and targets. *Using advanced IT skills, manipulate complex datasets using Trust systems available to analyse trends, progress against targets etc. *Analyse data to ensure capacity for digital services is in line with demand. *As a member of the management team, provide cover for periods of annual leave and sickness. *Operational responsibility for the digital services (Chat Health Teams, Performance Analyst, and future Single point of Access Team). Including working environment, including estates issues and health and safety. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.