Care Navigator/Receptionist
| Dyddiad hysbysebu: | 22 Medi 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Medi 2025 |
| Lleoliad: | Accrington, BB5 3JB |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A1830-25-0007 |
Crynodeb
Duties and Responsibilities Telephone Duties 1. Making appointments 2. Taking requests for prescriptions 3. Giving out results 4. Check for outstanding checks and book patients in 5. Home visit requests 6. Deal with general enquiries and complaints 7. Contacting other providers 8. Care Navigation and optimisation of appointments Reception Duties 8. Register new patients and temporary residents 9. Greet and direct patients and visitors 10. Making appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of doctors and nurses during surgery 14. Quality Framework / QOF / IIF Invites Chasing Patients 15. Deal with general enquiries and complaints Filing 16. Daily Duties / Checks / Uploading to GPTeamnet Prescriptions 17. Dealing with requests for repeat prescriptions 18. Raising prescriptions as per Practice protocols 19. Dealing with queries relating to repeat prescriptions General 20. Input and extract information from Practice computer system 21. Observe health and safety guidelines at all times 22. General housekeeping (e.g. keeping reception and waiting areas tidy) 23. Make refreshments for doctors and other team members, participate in washing up 24. Any other reasonable duties as necessary