Staff Accommodation Administrator | Frimley Health NHS Foundation Trust
| Dyddiad hysbysebu: | 19 Medi 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £27,485 - £30,162 Per Annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Hydref 2025 |
| Lleoliad: | Wexham, GU16 7UJ |
| Cwmni: | Frimley Health NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7495294/151-HW224 |
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This role is being advertised on an internal-only basis and is open to current substantive, fixed-term and bank staff of FHFT. The opportunity forms part of our commitment to supporting staff development, career progression, and internal mobility.
Are you passionate about delivering excellent customer service and making a real difference to staff experience? We are looking for a proactive and compassionate Accommodation Administrator to join our People Services team.
You will play a vital role in managing staff accommodation across our Trust, supporting over 700 units and helping ensure colleagues – particularly newly recruited staff from both within the UK and from overseas – have access to safe, affordable and welcoming homes.
This is an exciting opportunity to combine strong administrative skills with people-focused service, directly contributing to staff recruitment, retention and wellbeing.
The Staff Accommodation Administrator plays a key role in delivering a high-quality, customer-focused service that supports NHS staff recruitment and retention. Responsible for the day-to-day administration of staff housing, the postholder will manage applications, verify eligibility, prepare tenancy agreements, maintain waiting lists, and carry out property inspections. Acting as the first point of contact for accommodation queries, they will provide a responsive, professional and empathetic service, with particular focus on international and newly recruited staff.
The role requires close collaboration with recruitment, workforce, estates, international recruitment teams, and external housing providers to ensure smooth tenancy processes and positive staff experiences. The postholder will maintain accurate records, update databases, and support financial tasks such as raising purchase orders, processing invoices, and reconciling rent payments. They will also raise and monitor maintenance requests, manage stock including bedding and starter packs, and maintain a register of local accommodation options.
Additionally, the administrator will contribute to audits, service reviews and improvement projects to help shape the future of the accommodation service.
This varied role demands strong administration, attention to detail, excellent communication, and a compassionate, solution-focused approach to supporting staff at a key stage in their employment journey.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
• Accommodation administration– process applications, verify eligibility, draft tenancy agreements, manage waiting lists, and carry out pre- and post-tenancy inspections.
• Customer service– act as the first point of contact for staff, providing a professional, timely and empathetic response to accommodation queries.
• Liaison– work closely with internal teams (e.g. recruitment, estates, international recruitment) and external housing providers to ensure smooth processes.
• Finance and systems– raise purchase orders, process invoices, reconcile rent records, and maintain accurate electronic and paper records.
• Operational support– monitor and raise maintenance requests, track stock (e.g. bedding, starter packs), support international staff arrivals, and maintain a register of local housing options.
• Service improvement– contribute to audits, reviews and projects to enhance the staff accommodation offer.
• Compliance– uphold data protection, confidentiality and Trust policies at all times.
• Occasional travel across Trust sites is required (car driver desirable).
• Flexibility to cover urgent housing needs may occasionally be required
• This role is full time and is office based at that the Wexham Hospital site
This advert closes on Thursday 25 Sep 2025