Deputy Clinical Care Manager
| Dyddiad hysbysebu: | 19 Medi 2025 |
|---|---|
| Cyflog: | £16.00 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £16.00 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Hydref 2025 |
| Lleoliad: | Plymouth, PL4 9BL |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A0998-25-0014 |
Crynodeb
ROLE PURPOSE The role is responsible in conjunction with Clinical Care Manager, the management of the nursing, pharmacy, clinical rota and business intelligence teams ensuring appropriate services are delivered effectively to the entitled patient population. Through innovative ways of working, leading teams ensuring robust process are in place that are compliant to NHS contracting and maximise financial incentivized enhanced services to support the sustainability of general practice. Support the wider management team in leading in promoting ED&I, SHEF, Quality & CI, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensuring the practice complies with CQC regulations. Drives efficiency and streamlines processes Builds staff skills and capabilities Effectively manage and guide and support Clinical Care teams to optimise productivity and performance Support on the day clinical care team activities ensuring operational capability This job description is an outline of the tasks, responsibilities and outcomes required of the role. The post-holder will carry out any other duties as reasonably required by the Partners and Senior Management Team. The following area of responsibility is an indication of the role but could be subject to change as the impact of primary care network commissioning evolves. KEY RESPONSIBILITIES To provide direct line management to the Business Intelligence Team and Clinical Care Team Leaders, To support and oversee the administrative elements of enhanced services, Quality Outcomes Framework (QOF) and other services ensuring contractual requirements are met To oversee the delivery of public health campaigns such as influenza vaccinating ensuring effective delivery of services Maintain a robust recall system which ensures every patient contact is maximised for the effective management of patients. To provide non-clinical support to the Clinical pharmacist and nurse leads Effectively monitor performance and key performance indicators (KPIs) Completing effective staff appraisals as required ensuring and clinical care team have appropriate set objectives that align to the PCNs strategy goals. To remain up to date with all national and local guidance Complete and schedule regular team meetings, appraisals, 1:1 opportunity, with a mechanism to constructively feedback ideas and suggestions to maximise a high-performance culture Guiding staff and developing searches and audits on the clinical system Review and update clinical templates ensuring that relate to current practice. To identify and be proactive in identifying training needs Provide Management support to designated working sites Close collaboration with the other Deputy Managers KEY RESULT AREAS Optimisation of efficiency in processes for a culture of high performance The clinical care teams are compliant with the requirements of the NHS servicing contract Leading with integrity building a trusted and healthy work environment Thriving and well supported teams leading to enhanced performance The morale of staff working in the clinical care team is high