Medical Secretary
| Dyddiad hysbysebu: | 18 Medi 2025 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Hydref 2025 |
| Lleoliad: | Plymouth, PL6 5AF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B9832-2025-AC-1883 |
Crynodeb
To provide an efficient audio (rarely used now)/copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, etc. in an accurate and quality manner. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. To retrieve medical records and assist the completion of medical/insurance records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner. To provide cover for members of the secretarial team during periods of sickness and annual leave. In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties. To receive and dispatch mail and maintain a pending system. Be responsible for all of the Consultants incoming mail and e-mails, whilst using discretion to deal appropriately with any mail that does not require the Consultants perusal. Provide an efficient and accurate secretarial service to the Consultant and to ensure the Consultants diary of appointments is updated and confirmed with him/her on a daily basis, use discretion to make changes and communicating the changes whenever necessary. Record and monitor the Consultants attendance/absence in own diary. Apply to the appropriate parties for approval of leave and obtain Consultant cover. Arrange changes to the Consultant Duty Rota as necessary and again notify all parties of such changes. Provide secretarial support for the Junior Doctors working with the Consultants following outpatients clinics. Liaise with the Team/Secretaries and other medical secretaries to cross cover for annual leave and other leave as required, in line with the secretarial standard. Liaising with GPs, patients, carers and other professionals on a daily basis Book patients in for clinical appointments, answer telephone using tact and diplomacy when talking to patients. Take messages or respond appropriately. Maintain Outpatients appointments and implement changes as necessary on own initiative to ensure that the lists run effectively and efficiently. Produce and submit monthly statistical returns. Take minutes at team meetings where appropriate, transcribe notes and distribute. Recording of large amounts of information relating to staff contact with patients onto Livewell Southwest database (SystmOne) on a daily basis. Generating reports and scans from these lists. COMMUNICATIONS AND RELATIONSHIPS To maintain confidentiality regarding information gained during the course of work. To be responsible for the work area and ensure and maintain a safe environment in line with Livewell Southwest policies and protocols. Ensure that the Consultants caseload details are kept up-to-date and in line with the Care Approach programme. Deal with patients and service users of all ages and requirements via all forms of communication Working with other administrators within the wider teams Working with Service Managers and other department managers with patient queries