Support Officer - Foyer
| Posting date: | 02 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,662 per annum |
| Hours: | Full time |
| Closing date: | 17 October 2025 |
| Location: | Chatham, ME4 5JW |
| Company: | MHS Homes |
| Job type: | Permanent |
| Job reference: | 6 |
Summary
Job Advert
Join Our Team as a Support Officer for Young People in Medway!
Are you passionate about making a difference in the lives of young people? Do you have the drive to help those facing homelessness
or care experiences build a brighter future? If so, we want you on our team! We're looking for dedicated and compassionate Support
Officers to join our foyers in Medway.
About you
As a Support Officer, you will be at the heart of our mission, working directly with young people aged 16-25 who have experienced
social exclusion. Your role will involve:
* Case Management: Provide personalized support and guidance to help young people live independently within the community.
* Life Skills Development: Assist young people in gaining essential life skills, education, qualifications, training, and
employment opportunities.
* Community Integration: Foster a sense of belonging and independence among the youth.
Working Pattern (various shifts)
Week 1:
Monday, Tuesday, Wednesday : Early shift: 8am – 4pm
Thursday : Late shift 12 – 8pm
Friday : Late 12 – 8.00pm
Key Responsibilities
* Work closely with Children’s Services, families, and both statutory and voluntary agencies.
* Deliver housing-related support in line with our policies and the Supporting People Quality Assessment Framework (QAF).
* Assist with Ofsted and Foyer Federation annual audits.
* Conduct quarterly support plan meetings, risk assessments, and regular key work meetings.
* Prioritize educational, training, and employment outcomes for NEET (Not in Education, Employment, or Training) youth.
* Lead Team Around a Child (TAC) or Team Around a Young Person (TAYP) meetings.
* Implement and support resettlement plans.
What You'll Need
* Proven experience working with young people aged 16-25.
* Knowledge of housing and personal benefits.
* Experience with complex support needs.
* Proactive and enthusiastic approach to interacting positively with young people.
* Ability to work independently in an open environment.
* Excellent IT skills and flexibility to adapt to new systems.
* Ability to develop a specialist task.
* A valid driving license and a private vehicle for work use.
Note: Employment is subject to satisfactory references, medical clearance, and enhanced-level DBS clearance.
We Offer
* A performance based annual bonus + pension contributions matched up to 6%
* 28 days holiday + bank holidays and the option to buy/sell holiday
* Training & Development and opportunities for continuing professional development
* A great team of colleagues to work with
* Regular charitable events and a range of wellbeing activities
* Enhanced family leave policies
* A really competitive package of flexible employee benefits including a cycle to work scheme
* Access to two holiday homes (in Dorset and Norfolk)
Ready to make a real impact? Join us and help shape the future for young people in Medway. Apply now and be a part of our
dedicated team.
Please read the role profile and our leadership behaviours for this role. If you meet the essential requirements, apply directly.
We look forward to hearing from you. Please complete all sections of the application form as fully as possible and give as much
detail as you can. Please refer to the role profile when telling us about your skills and experience. For equality, diversity and
inclusion, this role is being recruited to using an anonymised process. This means the interview panel see your CV or personal
details only if you're shortlisted for interview.
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of
opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and
eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital
status, or pregnancy and maternity.
We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the
job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate
they can do the job.
Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the
shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done
based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling
us about your skills and experience.
Find out what it’s like to be part of #teammhs in our video below.
Join Our Team as a Support Officer for Young People in Medway!
Are you passionate about making a difference in the lives of young people? Do you have the drive to help those facing homelessness
or care experiences build a brighter future? If so, we want you on our team! We're looking for dedicated and compassionate Support
Officers to join our foyers in Medway.
About you
As a Support Officer, you will be at the heart of our mission, working directly with young people aged 16-25 who have experienced
social exclusion. Your role will involve:
* Case Management: Provide personalized support and guidance to help young people live independently within the community.
* Life Skills Development: Assist young people in gaining essential life skills, education, qualifications, training, and
employment opportunities.
* Community Integration: Foster a sense of belonging and independence among the youth.
Working Pattern (various shifts)
Week 1:
Monday, Tuesday, Wednesday : Early shift: 8am – 4pm
Thursday : Late shift 12 – 8pm
Friday : Late 12 – 8.00pm
Key Responsibilities
* Work closely with Children’s Services, families, and both statutory and voluntary agencies.
* Deliver housing-related support in line with our policies and the Supporting People Quality Assessment Framework (QAF).
* Assist with Ofsted and Foyer Federation annual audits.
* Conduct quarterly support plan meetings, risk assessments, and regular key work meetings.
* Prioritize educational, training, and employment outcomes for NEET (Not in Education, Employment, or Training) youth.
* Lead Team Around a Child (TAC) or Team Around a Young Person (TAYP) meetings.
* Implement and support resettlement plans.
What You'll Need
* Proven experience working with young people aged 16-25.
* Knowledge of housing and personal benefits.
* Experience with complex support needs.
* Proactive and enthusiastic approach to interacting positively with young people.
* Ability to work independently in an open environment.
* Excellent IT skills and flexibility to adapt to new systems.
* Ability to develop a specialist task.
* A valid driving license and a private vehicle for work use.
Note: Employment is subject to satisfactory references, medical clearance, and enhanced-level DBS clearance.
We Offer
* A performance based annual bonus + pension contributions matched up to 6%
* 28 days holiday + bank holidays and the option to buy/sell holiday
* Training & Development and opportunities for continuing professional development
* A great team of colleagues to work with
* Regular charitable events and a range of wellbeing activities
* Enhanced family leave policies
* A really competitive package of flexible employee benefits including a cycle to work scheme
* Access to two holiday homes (in Dorset and Norfolk)
Ready to make a real impact? Join us and help shape the future for young people in Medway. Apply now and be a part of our
dedicated team.
Please read the role profile and our leadership behaviours for this role. If you meet the essential requirements, apply directly.
We look forward to hearing from you. Please complete all sections of the application form as fully as possible and give as much
detail as you can. Please refer to the role profile when telling us about your skills and experience. For equality, diversity and
inclusion, this role is being recruited to using an anonymised process. This means the interview panel see your CV or personal
details only if you're shortlisted for interview.
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of
opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and
eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital
status, or pregnancy and maternity.
We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the
job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate
they can do the job.
Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the
shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done
based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling
us about your skills and experience.
Find out what it’s like to be part of #teammhs in our video below.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.