Dewislen

Resident Services Associate (Build to Rent - Derby)

Manylion swydd
Dyddiad hysbysebu: 17 Medi 2025
Cyflog: £25,397 i £26,250 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 17 Hydref 2025
Lleoliad: Derby, Derbyshire
Gweithio o bell: Ar y safle yn unig
Cwmni: One Property Recruiment
Math o swydd: Parhaol
Cyfeirnod swydd:

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Crynodeb

RESIDENT SERVICES ASSOCIATE – DERBY – £25,397 – £26,250
Salary: £25,397 – £26,250
Shift Pattern: Weekly rotation – Early (8am–5pm), Mid (9am–6pm), Late (11am–8pm)
Weekend Work: 1 in every 3 Saturdays (No Sundays)

OPR are working with a leading residential landlord to source a proactive and personable Resident Services Associate for a vibrant Build to Rent development in Derby. This is a fantastic opportunity for someone who thrives in a varied, customer-facing role and is passionate about delivering exceptional service in a professionally managed rental community.

Key Responsibilities:
• Be the first point of contact for residents, providing friendly and professional support
• Manage resident enquiries, unit inspections, parcel handling, and lettings viewings
• Support tenancy administration, income management, and void unit oversight
• Liaise with contractors and internal teams to ensure timely resolution of issues
• Promote resident engagement and host community events
• Maintain accurate records and ensure compliance with health & safety standards
• Carry out building walks and assist with general site cleanliness

About You:
• Experience in customer service, hospitality, travel/tourism, or property management
• Strong communication and interpersonal skills
• Confident working independently and as part of a team
• Organised, detail oriented, and tech savvy
• Professional appearance and a passion for delivering great service
• Qualifications in property or customer service are a plus

Why Apply?
• Join a respected residential landlord with a growing portfolio
• Be part of a collaborative and inclusive team
• Enjoy a varied role with real impact on resident experience
• Competitive salary, structured shifts, and development opportunities
If this sounds like your kind of role, we’d love to hear from you.

How to Apply:

Please get in touch with Katie Altoft at katie@onepropertyrecruitment.co.uk.

One Property Recruitment are specialists in the real estate sector covering block and estate management, Build To Rent, financial services, commercial and facilities management. We’re reshaping careers and lives through a gold standard of property recruitment

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