Neighbourhood Customer Experience Advisor
| Dyddiad hysbysebu: | 17 Medi 2025 |
|---|---|
| Cyflog: | £26,824 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Medi 2025 |
| Lleoliad: | Weston-Super-Mare, North Somerset |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Alliance Homes Group |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
We are looking for an individual to join our Housing Services team as our next Customer Experience Advisor within our Neighbourhood team to take a range of enquiries and give assistance to our customers.
Managing both internal & external calls to customers, you will communicate effectively, and act quickly and professionally resolve them.
The role includes supporting our reception function at Tamar Court, Worle.
You will get the opportunity to support our Officers so they can carry out day to day tasks linked to mutual exchanges, tenancy fraud, changes to tenancies, community safety and general tasks that support our customers to sustain their tenancies within the communities.
This is a great opportunity to take that next step in your customer service career.
About You:
A natural communicator, you can communicate with a wide range of people in a clear and concise manner.
With experience of working in a customer focused/service environment, you will also have high levels of IT literacy and have a flexible approach to supporting your colleagues.
Managing both internal & external calls to customers, you will communicate effectively, and act quickly and professionally resolve them.
The role includes supporting our reception function at Tamar Court, Worle.
You will get the opportunity to support our Officers so they can carry out day to day tasks linked to mutual exchanges, tenancy fraud, changes to tenancies, community safety and general tasks that support our customers to sustain their tenancies within the communities.
This is a great opportunity to take that next step in your customer service career.
About You:
A natural communicator, you can communicate with a wide range of people in a clear and concise manner.
With experience of working in a customer focused/service environment, you will also have high levels of IT literacy and have a flexible approach to supporting your colleagues.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.