Lead Worker - City Navigators
| Dyddiad hysbysebu: | 16 Medi 2025 |
|---|---|
| Cyflog: | £36,579 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | We contribute 6.5% to your pension when you contribute 1.5% and offer 29 days annual leave. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Medi 2025 |
| Lleoliad: | City of London, London |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Thames Reach |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | LWCN - 0925 |
Crynodeb
Role: Lead Worker - City Navigators
Salary: £36,579 per annum
Contract: Fixed term until 02/05/2026
Hours: 37.5 per week
Location: City of London
Closing date: 28/09/2025
Interview date: 08/10/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Worker to join the City Navigators team.
The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
.Lead with the delivery of outreach and support during this winter’s Severe Weather .Emergency Protocol (SWEP) in the City if London
.Work with both the accommodation and outreach teams to ensure people have more permanent accommodation to move into from their SWEP emergency placements
.Liaise with, signpost, and support client engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, NHS services, community groups etc.
.Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions.
.Take a lead role within the team, working closely with support workers, assistant support workers, volunteers and student placements around casework and resource provision for individuals accessing the service
You will have:
.The knowledge and understanding of relevant support strategies to manage a caseload of 15-20 clients.
.Excellent communication, interpersonal, and advocacy skills, proven within a context of working with vulnerable adults.
.Strong time management and prioritisation skills, and the ability to deploy these independently.
.Have a creative approach to resettlement work, and be able to work imaginatively with clients to build independence.
.The desire to work in a busy team, and collaborate with colleagues to achieve quick but sustainable outcomes for our clients.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Liam Copper, Lead Manager at Liam.cooper@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Salary: £36,579 per annum
Contract: Fixed term until 02/05/2026
Hours: 37.5 per week
Location: City of London
Closing date: 28/09/2025
Interview date: 08/10/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Worker to join the City Navigators team.
The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
.Lead with the delivery of outreach and support during this winter’s Severe Weather .Emergency Protocol (SWEP) in the City if London
.Work with both the accommodation and outreach teams to ensure people have more permanent accommodation to move into from their SWEP emergency placements
.Liaise with, signpost, and support client engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, NHS services, community groups etc.
.Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions.
.Take a lead role within the team, working closely with support workers, assistant support workers, volunteers and student placements around casework and resource provision for individuals accessing the service
You will have:
.The knowledge and understanding of relevant support strategies to manage a caseload of 15-20 clients.
.Excellent communication, interpersonal, and advocacy skills, proven within a context of working with vulnerable adults.
.Strong time management and prioritisation skills, and the ability to deploy these independently.
.Have a creative approach to resettlement work, and be able to work imaginatively with clients to build independence.
.The desire to work in a busy team, and collaborate with colleagues to achieve quick but sustainable outcomes for our clients.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Liam Copper, Lead Manager at Liam.cooper@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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